Technical Solutions Consultant II

• As a Technical Solutions Consultant, you will serve as the primary technical contact for both our external clients and internal stakeholders.
• In this expert role, you will specialize in our advertising solutions, advising clients on best practices and resolving any technical challenges that arise.
• We are looking for naturally curious individuals who are comfortable navigating ambiguity and adept at developing creative solutions to meet client needs., * Act as primary technical point of contact for external clients + internal partners
• Diagnose and resolve issues across ads measurement/delivery tooling (Pixel/CAPI/SDK, auctions/delivery, ad servers)
• Provide best-practice guidance on implementing and maintaining Meta advertising solutions
• Investigate technical escalations using logs/data/API calls; reproduce issues and propose fixes/workarounds

Certain project that team is working on / what products are they supporting:

• Role focuses on providing support for ads, specifically involving troubleshooting and implementation across various platforms such as Pixel, Conversions API (CAPI), Graph API, SDK, and Ads Manager. Facebook adds, WhatsApp, Instagram

About the Team:

• The team supports advertising solutions and sits at the intersection of external clients and internal stakeholders; role expects comfort with ambiguity and creative problem-solving.

What makes this role attractive to top talent, and what unique value does it offer to the ideal candidate:

• Serve as the primary technical advisor for client’s advertising solutions, focusing on high-impact problem-solving for expert-level clients. This “go-to” role involves deep exposure to complex areas like measurement, delivery systems, and APIs.

• Meta ads ecosystem troubleshooting expertise (Graph API, Ads Manager, Conversions API, SDK, Pixel)
• Client-facing technical consulting (translate complex technical topics to non-technical audiences; stakeholder management)
• Web + data/API fundamentals for debugging (HTML/CSS/JS/HTTP + SQL + REST APIs)
• Fluent in Spanish and/or Portuguese

Nice-to-Have Skills:

• Prior experience with Meta products (beyond ads tooling)
• Foundational coding knowledge (even if not writing code day-to-day)

Degrees/Certifications Preferred:

• Computer Science, * 2+ years of experience in the Digital Advertising and/or Technology industries.
• Expertise in technical troubleshooting across the Meta Advertising & Business ecosystem (e.g., Graph API, Ads Manager, Conversions API, Meta SDK, Meta Pixel).
• Demonstrated customer-facing experience, including the ability to effectively translate complex technical concepts and solutions to non-technical audiences.
• Proven experience in technically troubleshooting various advertising technologies, such as pixels, ad servers, auctions, and delivery systems.
• Experience working with web technologies, including, but not limited to: HTML, CSS, JavaScript, and HTTP.
• Experience with SQL and RESTful APIs.

Qualifications:

• Fluency in Spanish and/or Portuguese.
• Experience with Meta products.
• Experience in client-facing roles.
• A foundational understanding of coding (note: writing code is not a requirement for this role).