Network Technician

Premier Communications is seeking a Network Technician to support the configuration, installation, maintenance, and troubleshooting of the routers, switches, transport equipment, and network interface devices (NIDs) that deliver internet, voice, and video services throughout Northwest Iowa.This hands-on technical role requires an individual who can work independently and collaboratively to manage network infrastructure while applying strong problem-solving skills to ensure systems, vendors, and platforms operate effectively together. The ideal candidate remains calm during outages, communicates clearly, and is eager to expand their networking knowledge.

This position reports to the Network Manager and is based at Premier’s headquarters in Sioux Center, Iowa. Entry- to mid-level candidates are encouraged to apply. Premier will provide training on platform-specific technologies; however, candidates should possess a solid understanding of networking fundamentals, including VLANs, IP addressing, routing, and switching.

Essential Job Functions

• Configure, install, maintain, and troubleshoot switches, routers, and related network equipment.
• Install and configure fiber-fed Network Interface Devices (NIDs) at customer and infrastructure locations.
• Build and maintain Layer 2 and Layer 3 VLAN environments, including trunking and segmentation.
• Create, implement, and troubleshoot Access Control Lists (ACLs).
• Support network equipment deployed in huts, cabinets, and central offices.
• Diagnose and resolve network outages, performance issues, and interoperability concerns across multiple platforms and vendors.
• Assist with circuit activations, service migrations, and equipment cutovers.
• Maintain accurate documentation of network configurations, circuits, and changes.
• Participate in an on-call rotation and respond to emergency network issues as needed.
• Perform scheduled maintenance and upgrades during off-hours to minimize service disruption.
• Coordinate with vendors and manufacturers for technical support, equipment replacement, and issue escalation.
• Stay informed on networking technologies and recommend improvements to network standards and operations.

• Understanding of information technology, networking, and operating systems.
• Knowledge of network hardware, software, routing, switching, and troubleshooting practices.
• Strong analytical and problem-solving skills.
• Effective verbal and written communication skills.
• Proficiency with Microsoft 365 applications, including Teams, Outlook, Excel, and Word.
• Strong organization, prioritization, and attention to detail.
• Ability to work effectively in a team environment and manage multiple tasks., * 2-4 years of experience in telecommunications, information technology, or a related field.
• Experience working with network hardware preferred.
• Telecommunications experience is beneficial but not required.
• Bachelor’s degree in Information Technology or a related field preferred.
• Industry certifications such as CompTIA Network+ or A+ are a plus.
• Valid driver’s license required.

Physical Requirements

• Occasionally lift and/or move up to 40 pounds.
• Ability to read computer screens and technical documentation.
• Ability to hear and communicate effectively with employees, customers, vendors, and industry contacts.
• Ability to stand, walk, climb, stoop, kneel, lift, pull, and push as required.
• Ability to write, type, and use office communication systems.