Workday Integration & Support Engineer

Eliassen Group
Boston, MA, United States
9 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$114,400.0 - $135,200.0
Working hours
Regular working hours
Job source

Tech stack

Application Programming Interfaces (APIs) Data Validation Data Conversion Data Mapping Workday Integrations Software Deployment Systems Integration Extensible Markup Language (XML) XPath Extensible Stylesheet Language Transformations (XSLT) File Transfer Protocol (FTP) Boomi
+10 more
Software Troubleshooting SOAPAPI People Soft Atlassian Tools Workday Studio Integration Frameworks EIB Restful APIs Workday Mulesoft

Job description

  • Design, maintain, and support Workday integrations with internal and external systems.
  • Build and troubleshoot integrations using EIB, Core Connectors, RaaS, Workday Studio, Orchestrate, PECI, PICOF, WECI, APIs, SFTP, XML, XSLT, and XPath.
  • Improve integration reliability, scalability, documentation, and support procedures.
  • Triage, troubleshoot, and resolve Workday incidents, service requests, integration failures, and data issues.
  • Conduct root-cause analysis, document resolutions, escalate issues when needed, and communicate status clearly.
  • Support ITIL/ITSM processes and contribute ideas to improve service quality and operational stability.
  • Support Workday migrations, testing, release validation, change control, and production deployments.
  • Validate integration performance, data accuracy, report outputs, security access, and business process changes.
  • Coordinate releases, enhancements, and operational changes with stakeholders and change control teams.
  • Create, maintain, and troubleshoot Workday reports, calculated fields, security configuration, and data extracts.
  • Support data mapping, conversion, reconciliation, validation, and issue resolution across Workday and downstream financial systems.
  • Partner with business and technical teams to translate requirements into practical, supportable solutions.
  • Collaborate with functional teams, technical teams, vendors, and implementation partners to resolve issues and deliver enhancements.
  • Maintain clear functional and technical documentation, support procedures, decision logs, and knowledge articles.

Requirements

  • 3+ years supporting Workday in a production environment across Financials, HCM, Payroll, or Planning.
  • Hands-on experience with Workday reports, calculated fields, security, business processes, integrations, and data validation.
  • Familiarity with EIB, Core Connectors, RaaS, Workday Studio, REST/SOAP APIs, SFTP, XML, and XSLT.
  • Strong troubleshooting, root-cause analysis, documentation, change control, and deployment support skills.
  • Experience with ITIL/ITSM support processes and clear communication with technical and business stakeholders.
  • Technical skills including Workday configuration, reporting, security, integration tools, REST/SOAP APIs, SFTP, XML, XSLT, XPath, and integration platforms such as MuleSoft or Dell Boomi.
  • Data mapping, transformation, reconciliation, validation, reporting, monitoring, and production support.
  • Preferred: Workday integration-related certification or ITIL Foundation certification.
  • Preferred: Experience with Workday implementations, data conversion, post-go-live stabilization, or major enhancements.
  • Preferred: Experience with MuleSoft, Dell Boomi, PeopleSoft, or Atlassian.

Benefits & conditions

Our client seeks a Workday Integration and Support Engineer to support and improve Workday Financials, HCM, Payroll, Planning, and related enterprise systems. The role will partner with Finance, IT, HR, Payroll, vendors, and implementation partners to ensure reliable operations, resolve production issues, maintain integrations and reporting, and deliver practical system improvements that support business needs.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $55.00 to $65.00/hr. w2, Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

About the company

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

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