Senior Site Reliability Engineer

• Own reliability for restaurant technology systems by defining what “reliable” means, setting Service Level Objectives (SLOs) and Service Level Indicators (SLIs), and using error budgets to balance reliability with delivery speed.
• Build and maintain monitoring, alerting, and observability that produce meaningful signal-so teams can detect issues early and respond with confidence.
• Lead blameless post-incident reviews, drive root cause analysis, and ensure permanent corrective actions are implemented across the stack.
• Design and implement scalable, secure, highly available infrastructure primarily on AWS, with working knowledge of Azure, including Kubernetes-based edge systems deployed in restaurant environments.
• Improve operational excellence by optimizing CI/CD pipelines (GitLab CI/CD), creating internal automation and tooling, and reducing mean time to detection (MTTD) and mean time to resolution (MTTR) through runbooks and automation., * Opportunity to be a senior generalist across cloud, edge, networking, mobile deployments, and operational automation-where your decisions directly improve system health.
• Clear reliability ownership: define SLOs/SLIs, measure outcomes, and continuously engineer improvements.
• Hands-on impact on Kubernetes edge systems, CI/CD, observability, and incident response for restaurant technology.
• Collaboration with Global Reliability Engineering (GRE), DevOps, and security teams to build secure-by-design solutions.
• A role built around permanent fixes and automation-if something is done twice, you’ll help make it automated.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• 401(k), Plus Match
• Weekly Pay

• 6+ years in IT infrastructure, with 3+ years focused on site reliability engineering, cloud architecture, or platform engineering.
• Hands-on experience with AWS services including VPC, EC2, ECS, EKS, Fargate, Lambda, IAM, RDS, and S3.
• Working experience with Microsoft Azure.
• Strong expertise in Kubernetes and container orchestration, including edge or distributed deployments.
• Experience with Terraform for infrastructure provisioning and GitLab CI/CD pipeline design, plus automation/scripting skills (Python, Bash, Go, or equivalent).

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.