Solutions Architect

• Own enterprise customer implementations from requirements gathering and solution design through to Go-Live and post-launch support
• Design, build and troubleshoot integrations using REST APIs, JSON/XML payloads, webhooks and authentication flows
• Work directly with customer engineering teams on data mapping and complex integration requirements
• Integrate the platform with ERP, billing and financial systems such as SAP, Oracle and NetSuite
• Translate complex customer and regulatory requirements into scalable technical solutions
• Manage relationships with both technical and non-technical stakeholders throughout implementation
• Run implementation meetings, project syncs and occasional on-site customer sessions
• Feed customer requirements, implementation challenges and feature requests back into Product and Engineering

• Approximately 3-6 years of experience in Solutions Architecture, Technical Implementation, Technical Account Management or a similarly hands-on customer-facing technical role
• Post-sales implementation experience within a B2B SaaS or API-first technology company
• Strong hands-on experience with REST APIs, JSON/XML, webhooks, authentication and data mapping
• Able to explain in detail how you have personally built, implemented or debugged API integrations
• Experience integrating with ERP, billing, accounting or other financial systems
• Experience supporting enterprise or mid-market customers through technically complex implementations
• Strong stakeholder management skills and confidence working directly with customer engineering teams
• Comfortable operating as an individual contributor
• Bachelor’s degree
• Able to work on a hybrid basis in New York City

???? Package

• $180,000 - $200,000 base salary
• Competitive equity
• Hybrid working in New York City
• Join a rapidly scaling Series C technology business following a $110m funding round
• Work on complex enterprise implementations for globally recognised customers
• Significant opportunity for impact as the post-sales organisation continues to scale

Please note that visa sponsorship is not available for this position.

We’re working with a rapidly scaling, Series C SaaS business building an API-first platform used by some of the world’s largest technology companies.

Following a recent funding round and significant team growth, they’re looking for a Solution Architect to join their post-sales team in New York and own complex technical implementations for enterprise customers.

This is a hands-on implementation role rather than a traditional pre-sales position. You’ll work directly with customer engineering teams, taking projects from initial requirements and solution design through integration, Go-Live and post-launch support.

The platform is highly technical and API-driven, so we’re looking for someone who has genuinely worked hands-on with APIs and integrations, rather than simply configuring pre-built connectors.