System Network Administrator

Robert Half
Plainsboro Township, NJ, United States
4 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
7 years minimum
Working hours
Regular working hours

Tech stack

Microsoft Windows Active Directory JIRA Dynamic Host Configuration Protocol Disaster Recovery Domain Name System (DNS) IBM Systems Network Architecture Virtual Private Networks (VPN) System Center Configuration Manager Windows Servers Network Connections Software Deployment
+11 more
TCP/IP Software Distribution Office365 Peripherals Information Technology Check Point Firewalls Veeam Cisco Switches Servicenow Windows Client User Accounts

Job description

  • Provide desktop and laptop break/fix support, troubleshooting hardware, software, and connectivity issues.
  • Manage ticket queue, including prioritization, resolution, documentation, and escalation.
  • Perform PC imaging, deployment, software installation, and SCCM-based patching and software distribution.
  • Support Active Directory user accounts, printers, peripherals, and Microsoft 365 applications.
  • Monitor Veeam backups, perform tape rotations, and assist with basic recovery procedures.
  • Support local IT infrastructure, including Windows servers, Cisco switches, network connectivity, and Check Point firewalls.
  • Maintain asset inventory and technical documentation.

Requirements

  • Strong desktop support and troubleshooting experience.
  • Active Directory, Windows 10/11, Microsoft 365, and Windows Server support.
  • SCCM/MECM administration, software deployment, and endpoint management.
  • Knowledge of TCP/IP, DNS, DHCP, VPNs, Cisco switches, and Check Point firewalls.
  • Experience with Veeam backups and infrastructure support.
  • Strong communication, documentation, and customer service skills., * 7+ years of IT support experience.
  • Experience in manufacturing, pharmaceutical, or other regulated environments preferred.
  • Familiarity with EasyVista, Jira, or ServiceNow.
  • Ability to work independently in a hands-on site support role.

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