Desktop Support Technician
Teceze Ltd
Oakton, VA, United States
2 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Regular working hours
Job source
Tech stack
System Configuration
Desktop Computing
Software Troubleshooting
Laptops
Gsuite
Servicenow
Requirements
- 4-5 years of experience in IT/Desktop/EUC Support
- Hands-on experience supporting laptops, desktops, iOS & Android devices
- Hardware and software troubleshooting
- Basic network troubleshooting
- Device configuration, imaging/reimaging and software installation
- Hardware repairs and OEM warranty coordination
- IT asset/stock management and monthly audits
- ServiceNow/ITSM experience is preferred
- Google Workspace experience
- Excellent communication and customer-facing skills
- Experience in manufacturing, logistics, warehouse, or industrial environments is preferred
- Good understanding of Health & Safety (H&S) practices
Apply for this position
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Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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