Salesforce AI Workflow Specialist - Claude Expert

looking for a Salesforce AI Workflow Specialist - Claude Expert power-user to help a team unlock the full potential of AI in our daily workflows. This person will design, document, and champion Claude-powered processes across the organization from prompt engineering to building custom tools and automations

What You’ll Do

• Design and refine prompts and workflows using Claude (Claude.ai, Claude Code, Claude Platform/API) to solve real business proble
• msBuild internal tools and automations using Claude’s API, MCP integrations, and agentic capabiliti
• esTrain and support team members on effective AI-assisted workflows and prompt engineering best practic
• esIdentify opportunities across departments (content, engineering, research, operations) where Claude can save time or improve output quali
• tyStay current on new Claude features and model releases, and evaluate how they can be applied internal
• lyCreate documentation, templates, and internal guides for repeatable AI workflo
• wsTroubleshoot and optimize existing Claude-based processes for accuracy and efficiency

• Demonstrated hands-on experience using Claude (Claude.ai, Claude Code, or the Claude API) for real projects - portfolio or examples encoura
• gedStrong prompt engineering skills: structuring instructions, providing examples, iterating based on outp
• utsFamiliarity with agentic AI concepts (tool use, MCP, multi-step workflows) is a big p
• lusBasic technical fluency (comfortable with APIs, documentation, and light scripting) preferred but not requi
• redExcellent communication skills - able to translate technical capability into practical business va
• lueCurious, self-directed, and comfortable working with fast-evolving tools

Nice to Have

• Experience with Claude Code, Claude in Chrome, Claude in Excel/PowerPoint, or similar AI-agent t
• oolsBackground in content, research, operations, or software develop
• mentFamiliarity with other LLM tools for comparison purposes