IT Software Engineer

Junior-level software engineers are encouraged to apply! Join a delivery team that builds and supports high-volume, distributed software that powers critical borrower and agent workflows. In this role, you’ll work in an agile environment to develop backend services in C#/.NET, contribute to frontend Angular web apps, and work with both SQL and NoSQL datastores. You’ll collaborate on message-driven and service-oriented architectures, containerized deployments, and modern delivery practices using IaC-driven workflows., * Participate in solution design to satisfy a wide range of business needs.

• Analysis and translation of business requirements into technical requirements for development, and creation of design documents and technical specifications.
• Adhere to Best Practices and Standards in the areas of technology and security.
• Provide post implementation support including, but not limited to, monitoring application performance and debugging existing code.
• Keep abreast of advancements and changes in technology and develop an understanding of how new technologies can be leveraged provide business solutions.

Nelnet believes in a hybrid work environment that accommodates both in-office and remote work. This model promotes a positive work-life balance and culture, enabling in-person collaboration when possible while also providing benefits associated with remote work. The standard hybrid work schedule includes 24 hours of in-office work each week, for associates that reside within 30 miles of an office., * Applies secure coding practices and works within security/compliance requirements informed by standards such as NIST; responsibly manages software dependencies and secrets.

• Identifies and diagnoses issues by reading logs, tracing distributed workflows, and using monitoring tools to pinpoint root causes; participates in on-call and production release processes.
• Works within established service boundaries and clean-architecture conventions, keeping business logic separated from infrastructure and avoiding tight coupling across services.
• Uses AI-assisted tools while following organizational data-handling and security policies.
• Possesses a strong understanding of the full software development lifecycle with experience in agile delivery models.
• Has the ability to quickly learn new technologies, domain concepts, and business processes within a complex regulatory environment.
• Communicates clearly and effectively in both verbal and written forms, adapting to technical and non-technical audiences.
• Takes ownership of assigned work through completion, proactively surfacing risks and ensuring deliverables are production-ready.
• Produces clear documentation that supports long-term maintainability, onboarding, and operational support.

This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions.

Candidates with a Bachelor’s Degree in Computer Science and/or a related discipline or work experience preferred., Candidates preferably have 2+ years of software development experience with strong proficiency in at least one key competency is valued. Junior-level candidates with strong fundamentals are encouraged to apply., * Develops backend web and worker services in C# with .NET that implement business requirements for high-volume workflows, with attention to performance and maintainability.

• Develops frontend web applications using TypeScript/JavaScript with Angular; uses component libraries and validates alignment to WCAG & Section 508 expectations.
• Writes efficient SQL and understands relational modeling, using Entity Framework + LINQ appropriately; caching familiarity (e.g. Redis) is a plus; familiarity with IBM i Db2 is a plus.
• Implements message-driven processing, handling failures safely with retry-aware logic and idempotent processing assumptions; NServiceBus or similar messaging framework familiarity is a plus.
• Works effectively in containerized environments, building and troubleshooting services packaged with Docker; comfortable working within IaC-driven deployment workflows and using AWS tooling to support delivery and diagnostics.
• Uses Git in a team setting (branching, pull requests, readable commits) and participates effectively in code review to improve correctness and maintainability.

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work., Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

You may know Nelnet as the nation’s largest student loan servicer - but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.