Backend Engineer Java & Spring Boot - Hybrid, Flexible

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.Your day at NTT DATAThe Networking Remote Field Service Engineer (L1) is an entry level engineering role, responsible for operating in region and provides a professional remote technical support service to clients by identifying and resolving technical incidents and problems.Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.Key responsibilitiesMaintains the support process and ensures that requests for support are handled according to the procedures.Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.Identifies and resolves problems following agreed procedures.Carries out agreed maintenance tasks.Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.Prioritizes and diagnoses incidents according to agreed procedures.Investigates causes of incidents and seeks resolution.Escalates unresolved incidents and follows up until incident is resolved.Provides service recovery, following resolution of incidents.Documents and closes resolved incidents according to agreed procedures.Maintains secure, accurate, complete, and current configuration on configuration items (CIs).Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.Maintains knowledge of specific specialisms, provides detailed advice regarding their application.Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.Identifies problems and errors prior to or when they occur.Logs all such incidents in a timely manner with the required level of detail with all the necessary.Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.Knowledge, Skills and AttributesAbility to communicate and work across different cultures and social groups.Ability to plan activities and projects well in advance and takes into account possible changing circumstances.Ability to maintain a positive outlook at work.Ability to work well in a pressurized environment.Ability to work hard and put in longer hours when it is necessary.Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.Ability to adapt to changing circumstances.Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, Juniper, Aruba, RiverBed etc.Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.Academic qualifications and certificationsBachelor’s degree or equivalent in Information Technology or Computing or related field.Associate level certification in different Networking technologies such as (but not limited to) Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.Required experienceEntry level experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.Entry level experience in technical support to clients.Entry level experience in diagnosis and troubleshooting.Entry level experience providing remote support in Networking technologies.Entry level experience in relevant technology.Workplace typeRemote WorkingAbout NTT DATANTT DATA is a $30+ billion trusted global innovator of business and technology services.We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start?up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.We are also one of the leading providers of digital and AI infrastructure in the world.NTT DATA is part of NTT Group and headquartered in Tokyo.Equal Opportunity EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.We are committed to providing an environment free of unfair discrimination and harassment.We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.Join our growing global team and accelerate your career with us.Programmer (SAS & R) with German - Spain-based (remote/hybrid)Madrid, SpainMadrid, SpainFull timeRWe are looking for a highly motivated HTA Programmer (Analyst/Consultant) to support health technology assessment (AMNOG) and market access activities in Germany.The role is ideally suited for biostatisticians or data scientists with a strong interest in applying clinical evidence to reimbursement and market access decision?making.A substantial part of the role involves statistical programming.Key ResponsibilitiesContribute to the development of German AMNOG dossiers, with a focus on programming of statistical analyses for Module 4Perform scientific assessment and analysis of clinical trial data, including analysis of efficacy, safety, patient?relevant endpoints, and subgroup analysesPerform meta?analyses and indirect treatment comparisons and support interpretation of statistical outputsContribute to the automation and standardization of analysis workflows to ensure efficiency, consistency, and reproducibilityCollaborate closely with cross functional teams (Market Access, HEOR, Medical Affairs, EU?HTA Team)Ensure scientific quality, clarity, and consistency of generated outcomesMonitor and interpret methodological developments from IQWiG, G BA, and relevant HTA bodiesYour ProfileEducation & Technical BackgroundMaster’s degree or PhD inbiostatistics, data science, or a related fieldInitial experience inHTA, AMNOG, HEOR, or Market Access(industry, consultancy, or research institute preferred) and/or inclinical developmentSolid understanding ofclinical study designs, endpoints, and statistical principlesFamiliarity withclinical study dataand the corresponding industry standards (CDISC SDTM/ADaM)Familiarity with theGerman AMNOG process, IQWiG methodology, or G-BA procedures is an advantageSkillsStronganalytical skillsand attention to detailAbility to translate complex data into clear and structured outputAffinity for data and excellent analytical and conceptual skillsStrong background in statistics/data sciences/programming with a focus on process automation>2 years experience in advancedSAS programming, R programming skills are an advantage>2 years hands?on clinical data analysis experience withCDISC SDTM/ADaMdatasetsSolid understanding of core statistical methods used in clinical trials and HEORPersonal CompetenciesStructured, reliable, and quality?driven working styleStrong teamwork and communication skillsFluentGermanand English , written and spoken (this is an absolute must)Strong strategic and critical thinking skills focus on quality, service, and solutions.Well?organized, highly independent, highly motivatedStrong customer orientation, a high level of responsibility and reliabilityHigh attention to detail, and audit?ready mindsetIQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries.We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.Learn more at .IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud.All information and credentials submitted in your application must be truthful and complete.Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.We appreciate your honesty and professionalism.At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world.We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere.When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things.Multifaceted thought processes spark innovation.Multi?talented collaboration harnesses innovation to deliver superior outcomes.Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.We create connections that accelerate the development and commercialization of innovative medical treatments.Everything we do is part of a journey to improve patient outcomes and population health worldwide.To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact.No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.Thank you for your interest in growing your career with us.EEO Minorities/Females/Protected Veterans/Disabled#J-*****-Ljbffr

Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, Juniper, Aruba, RiverBed etc. Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. Academic qualifications and certifications Bachelor’s degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Networking technologies such as (but not limited to) Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc. Required experience Entry level experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers. Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Networking technologies. Entry level experience in relevant technology. Workplace type, Master’s degree or PhD inbiostatistics, data science, or a related field Initial experience inHTA, AMNOG, HEOR, or Market Access(industry, consultancy, or research institute preferred) and/or inclinical development Solid understanding ofclinical study designs, endpoints, and statistical principles Familiarity withclinical study dataand the corresponding industry standards (CDISC SDTM/ADaM) Familiarity with theGerman AMNOG process, IQWiG methodology, or G-BA procedures is an advantage Skills Stronganalytical skillsand attention to detail Ability to translate complex data into clear and structured output Affinity for data and excellent analytical and conceptual skills Strong background in statistics/data sciences/programming with a focus on process automation >2 years experience in advancedSAS programming, R programming skills are an advantage >2 years hands?on clinical data analysis experience withCDISC SDTM/ADaMdatasets Solid understanding of core statistical methods used in clinical trials and HEOR Personal Competencies Structured, reliable, and quality?driven working style Strong teamwork and communication skills FluentGermanand English , written and spoken (this is an absolute must) Strong strategic and critical thinking skills focus on quality, service, and solutions. Well?organized, highly independent, highly motivated Strong customer orientation, a high level of responsibility and reliability High attention to detail, and audit?ready mindset

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. Your day at NTT DATA, NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start?up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us., IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at . IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi?talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.