Senior Network Engineer

We are seeking an experienced Network Engineer to join a Managed Services team supporting diverse client environments. This role serves as a senior technical escalation resource responsible for troubleshooting complex infrastructure issues, leading projects, and providing guidance to junior engineers. Key Responsibilities:

• Act as the highest level of technical escalation for network, server, cloud, and security-related issues.
• Design, implement, maintain, and troubleshoot network infrastructure, including firewalls, switches, routers, and VPNs.
• Support and administer Windows Server, Active Directory, Microsoft 365, Azure, and virtualization platforms.
• Lead infrastructure upgrades, migrations, and technology improvement initiatives.
• Manage backup, disaster recovery, and cybersecurity best practices.
• Create and maintain technical documentation and knowledge base articles.
• Collaborate with internal teams, vendors, and stakeholders to resolve issues and deliver projects.
• Mentor junior engineers and contribute to team development.

• 5+ years of hands-on experience in network, systems, or infrastructure engineering.
• Experience in a Managed Services Provider (MSP) environment strongly preferred.
• Strong knowledge of routing, switching, firewalls, VPNs, and network troubleshooting.
• Experience with Windows Server, Active Directory, Microsoft 365, and Azure.
• Working knowledge of VMware and/or Hyper-V virtualization technologies.
• Understanding of backup, disaster recovery, and security frameworks.
• Excellent communication, customer service, and problem-solving skills.
• Industry certifications such as Microsoft, Cisco, VMware, Fortinet, or similar are a plus.