Senior ServiceNow Software Developer

As a Senior ServiceNow Developer, you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform. You will be responsible for maintaining and performing continual service improvements on the following implemented modules: ITSM, ITOM, ITAM, CMDB, HAM, CSM.

Client is looking for a Senior ServiceNow Developer to support and lead ongoing ServiceNow continuous improvement projects of existing ServiceNow implementation for an enterprise. The successful candidate will be able to adapt to client needs, and to support the implementation of the ServiceNow roadmap. The Senior ServiceNow Developer will collaborate with a diverse workforce within a matrix environment and be able to communicate effectively in obtaining and synthesizing requirements from external stakeholders, while working with the team to build upon the existing ServiceNow foundation., * Bachelor’s degree and 8+ years of proven experience as a ServiceNow Developer with strong understanding of the platform’s architecture and capabilities. May consider additional years of experience in lieu of a degree.

• At least 6 years of experience with design, development and support.
• At least 4 years of experience in leading software development projects.
• Must have hands on ServiceNow development experience across multiple modules in particular experience with Hardware Asst Management (HAM), Configuration Management Database (CMDB), Customer Service Management (CSM) and HR Service Delivery (HRSD).
• Familiar with ITSM, ITOM, and ITAM.
• Shows initiative, presents ideas to overcome challenges, self-starter.
• Positive attitude, willingness to learn and team-oriented.
• Exceptional communication and organizational skills.
• Support development in Agile framework. Actively participate in agile daily scrums and ceremonies, updating stories daily in ServiceNow documenting development progress and collaborating across platform teams.
• Hands-on experience with ServiceNow custom-scoped application development.

Now Assist / ServiceNow AI

Third-party LLM API integrations

Automated Test Framework (ATF)

ServiceNow integrations with external systems

Okta / SSO

ServiceNow CSA / CAD certifications

ITIL