We are seeking an experienced MFT Operations Engineer to support Managed File Transfer (MFT), integration, and cloud operations within a global technology environment.

This role will support the design, implementation, monitoring, and ongoing operation of Azure, AWS, and on-premises environments, with a strong focus on Managed File Transfer and related integration services.

The ideal candidate will bring hands-on experience with MFT platforms, cloud/infrastructure environments, troubleshooting, automation, and production operations. You will work closely with development, infrastructure, security, project, and vendor teams to maintain reliable and secure data transfer services., * Support Managed File Transfer (MFT) and integration services in a DevOps/operations environment.

• Manage, maintain, and monitor GoAnywhere MFT, FileCatalyst, web application servers, reverse proxies, WAF, database servers, scheduled tasks, and data transfers.
• Support data transfers using technologies such as HTTPS, FTPS, SFTP, OpenFT, and Windows/Linux-based environments.
• Monitor systems and proactively identify and resolve operational issues.
• Troubleshoot and resolve incidents and problems involving services, applications, jobs, and data transfers.
• Implement approved changes related to data transfer services, applications, workflows, and scheduled jobs.
• Apply and maintain appropriate security settings following least-privilege principles and document exceptions or deviations.
• Collaborate with development teams to evaluate and support customer requirements and requests.
• Partner with infrastructure, security, operations, project management, vendors, and other technical teams to deliver reliable solutions.
• Collaborate with architects, DevOps engineers, and infrastructure teams to support seamless deployments from development through production.
• Contribute to automation, standardization, simplification, and continuous improvement initiatives.
• Stay current with relevant MFT, cloud, automation, and infrastructure technologies.

• 3+ years of experience working with Managed File Transfer, data transfer, or integration platforms.
• 3+ years of experience designing and implementing end-to-end technical solutions.
• Strong understanding of Managed File Transfer technologies and data transfer protocols.
• Hands-on experience with GoAnywhere MFT and/or FileCatalyst.
• Experience supporting production systems, troubleshooting incidents, and implementing technical changes.
• Working knowledge of Windows and Linux environments.
• Experience with scripting or programming languages such as PowerShell, Bash, Perl, PHP, .NET, or SQL.
• Experience with workflow automation, including Microsoft Power Automate/Flows, RPA, or similar automation technologies.
• Ability to collaborate effectively with technical and business stakeholders across multiple teams.

Preferred Qualifications

• Experience with HelpSystems/Fortra GoAnywhere MFT and related security capabilities.
• Knowledge of third-party authentication and web application security.
• Experience with cloud environments such as Microsoft Azure and AWS.
• Experience with automation and logical workflow development.
• ITIL Foundation certification is preferred.
• Experience working in a global or distributed technology environment.

What We’re Looking For

• Strong problem-solving and analytical skills.
• Ability to manage multiple priorities while maintaining quality and delivery commitments.
• Clear written and verbal communication skills.
• Strong collaboration and stakeholder management abilities.
• Ability to work independently, take initiative, and identify opportunities for improvement.
• Customer-focused approach to technical support and solution delivery.
• Commitment to security, standardization, automation, and continuous improvement.

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