IT Field Service Technician

Hemmersbach Nordamerika
Millvale, PA, United States
4 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$49,920.0 - $58,240.0
Working hours
Shift work
Job source

Tech stack

HP Servers Data Centers Network Troubleshooting Network Server

Job description

Provide technical support for PCs, printers, servers, and data center equipment

  • Communicate professionally with clients and ensure satisfaction

  • Install, upgrade, and repair IT hardware and infrastructure

  • Collaborate with dispatch, engineers, and project teams

  • Troubleshoot hardware, software, and network issues

  • Support HP servers and enterprise environments

  • Track inventory and provide service updates

Requirements

  • Minimum of 2-3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects
  • Experience troubleshooting hardware, software, and networking issues
  • Strong customer service and client-facing communication skills
  • Willingness to commute long distances between customer sites
  • Valid driver’s license
  • Ability to lift and carry equipment up to 50 lbs
  • Ability to work independently and manage multiple service needs
  • Availability to support rotational schedules or on-call coverage when required

Benefits & conditions

  • Health/ Medical insurance
  • Life insurance
  • Disability Insurance
  • Dental insurance
  • Flexible spending account FSA
  • Internal career development program
  • Car Allowance/ KM Allowance
  • Vision Insurance

About the company

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers’ behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids’ Family.

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