IT Specialist

As an IT Support Specialist, you will provide hands-on technical support for a manufacturing environment, ensuring reliable IT operations that enable uninterrupted production. You will support end users, infrastructure, networks, and production-critical systems while maintaining system availability, security, and performance across the plant., Provide first-line technical support, troubleshooting, and issue resolution for hardware, software, and production systems. Manage and prioritize incidents, service requests, and open tasks through the corporate IT ticketing system. Support end users with workplace technology, including training and guidance to improve productivity. Install, upgrade, and maintain computer hardware, operating systems, and business applications. Monitor and support LAN/WAN infrastructure, ensuring network stability and performance. Perform system monitoring, backup activities, and routine maintenance to protect data integrity and system availability. Maintain accurate technical documentation, procedures, and knowledge base materials. Support servers, workstations, laptops, telecommunications equipment, and mobile devices. Resolve production-critical IT issues to minimize downtime and maintain operational continuity. Manage spare IT equipment inventory and coordinate preventative maintenance activities. Support data flow, connectivity, and manufacturing IT operations across shifts, including weekends or nights when required.

3+ years of experience in an IT support, systems administration, or technical support environment. Experience supporting servers, workstations, laptops, and Cisco wired and wireless network infrastructure. Knowledge of Windows Server 2016/2019, Windows 10/11, and Microsoft Office applications. Experience with Microsoft SQL Server administration and VMware environments. Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.

Lear For You

We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you.

A path to a better career. A better future.

Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.

They’re the secret to our success-empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.

Are you ready for a better career? A better future?