Remote - It Support Engineer

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.As we expand our product portfolio and global presence, our Delivery department is hiring aTechnical Support Engineerto execute on delivering excellent support to resolve technical issues and bring about improvements in processes with autonomy.Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.As we expand our product portfolio and global presence, our Delivery department is hiring aTechnical Support Engineerto execute on delivering excellent support to resolve technical issues and bring about improvements in processes with autonomy.Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust Provide post-sales break-fix, consulting, and collaboration with all stakeholders to resolve technical issues.Perform exceptional customer service relating to infrastructure design, deployment, testing and verification, as well as optimisation as needed.Create knowledge base content where none exists while updating existing to correctly position solutions.Proven experience working in customer-facing roles as Technical Support Engineer or Systems Engineer.Experience in network security in a support, design, consultancy or operations role.Strong knowledge of Unix Systems, virtualisation technologies, scripting, and API integrations.Knowledge of common networking, security protocols and applications.Detailed technical experience in installations, configuration and operation of security appliances in large complex environments.Strong knowledge of information security principles.Solid working proficiency in both written and spoken English.Ability to operate in settings with strong confidentiality and data privacy protocols.Knowledge of PostgreSQL.Bachelor’s Degree (or equivalent) in Computer Engineering (CE), or Computer Science (CS) orequivalent education/training/experience.Experience in the field of IC S (Industrial Control Systems) security projects.Who we are and what we stand for: Nozomi Networks is the leader in OT and IoT Cybersecurity.We protect the world’s critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight.We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents.If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks.Our Global Benefits

Proven experience working in customer-facing roles as Technical Support Engineer or Systems Engineer. Experience in network security in a support, design, consultancy or operations role. Strong knowledge of Unix Systems, virtualisation technologies, scripting, and API integrations. Knowledge of common networking, security protocols and applications. Detailed technical experience in installations, configuration and operation of security appliances in large complex environments. Strong knowledge of information security principles. Solid working proficiency in both written and spoken English. Ability to operate in settings with strong confidentiality and data privacy protocols. Knowledge of PostgreSQL. Bachelor’s Degree (or equivalent) in Computer Engineering (CE), or Computer Science (CS) orequivalent education/training/experience. Experience in the field of IC S (Industrial Control Systems) security projects.

Who we are and what we stand for: Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world’s critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents.If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity. Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Our Global Benefits