IT Administrator

• Provide technical support for hardware, software, business applications, connectivity, and remote workforce technology needs.
• Manage user accounts, system access, Microsoft 365 licensing, and employee onboarding/offboarding activities.
• Support and maintain business-critical systems including Microsoft 365, Azure, Salesforce, OnBase, and VoIP platforms.
• Deploy, track, maintain, and recover company technology assets and equipment.
• Assist with cybersecurity administration, system monitoring, access management, software updates, and compliance-related activities.
• Maintain technical documentation and support ongoing technology initiatives and process improvements.
• Partner with internal stakeholders to deliver excellent technology support and customer service.

Mental Health Treatment Centers of America (MHTCA) is seeking a motivated and service-oriented IT Administrator to support our employees and technology systems across a dynamic, primarily remote work environment., * 2-5 years of IT support, help desk, or systems administration experience.

• Experience supporting remote and hybrid workforces.
• Experience administering Microsoft 365 environments.
• Strong problem-solving skills and a customer-focused approach to technology support.
• Ability to manage multiple priorities while maintaining attention to detail., * Associate’s or Bachelor’s degree in Information Technology or a related field.
• Familiarity with:
• Microsoft 365
• Azure Active Directory / Entra ID
• Endpoint management tools
• VoIP systems
• Salesforce administration
• Jira or ticketing systems
• Basic networking concepts
• Cybersecurity best practices

• Competitive benefits that include medical, dental, vision
• Access to a 401K plan with an employer match
• Paid time off
• Employee Assistance Program