NetApp Storage Engineer

We are looking for a Resident Engineer to embed with the the client group and accelerate automation and AI-enabled operations across a large multi-site ONTAP fleet. This role pairs deep ONTAP expertise with hands-on Infrastructure-as-Code (Terraform/Ansible) skills and practical experience applying AI/ML tooling to storage operations - including anomaly detection, capacity forecasting, and AI-assisted troubleshooting. The resident engineer will work directly with the client leadership and engineers on active initiatives spanning fleet lifecycle management and ServiceNow ITOM/AIOps integration.

• 8+ years of experience with NetApp ONTAP administration in enterprise, multi-cluster environments (SVMs, FlexVols/FlexGroups, SnapMirror, SnapCenter, CIFS/NFS).
• 3+ years hands-on experience writing and maintaining Terraform for infrastructure provisioning, including NetApp/ONTAP or adjacent storage/infrastructure providers.
• 3+ years hands-on experience with Ansible for configuration management and operational automation (playbooks, roles, idempotent task design).
• Demonstrated experience applying AI/ML or LLM-based tooling to infrastructure or storage operations (e.g., predictive analytics, anomaly detection, AI-assisted scripting or troubleshooting, AI-output verification practices).
• Strong scripting ability in Python and/or PowerShell for automation glue code, API integration, and reporting.
• Working knowledge of REST API-based automation against ONTAP and adjacent platforms.
• Experience with version control and CI/CD practices (Git-based workflows) for infrastructure code.
• Excellent written communication skills for runbook and architecture documentation.

Preferred Qualifications

• Experience with NFS-backed datastore performance tuning (NFSv3 vs. NFSv4.1/4.2) across virtualized environments.
• Familiarity with Dell PPDM/Data Domain, StorageGRID, or other backup/DR platforms.
• Experience integrating storage/infrastructure telemetry into ITSM/ITOM platforms (ServiceNow Event Management, PagerDuty).
• NetApp certifications (NCDA, NCIE) and/or HashiCorp Terraform Associate certification.
• Prior experience in a vendor-resident or embedded consulting engagement model.