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Role details
Tech stack
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Job description
Product Strategy Retail Operations Agile Methodology Product Management Business Valuation Product Definition Software Solutions Workflow Management Workforce Management User Experience (UX) Architectural Design Business Requirements Full Stack Development Business Transformation Product Backlog Grooming System Integration Leadership Continuous Improvement Process Enterprise Application Software Key Performance Indicators (KPIs) Operational Performance Management Master Of Business Administration (MBA), The Product Manager Store Systems is responsible for defining and delivering software solutions that empower the stores, franchisees, and field operations teams to operate more effectively.
This role will have primary responsibility for the ShiftSmart integration and will also support other capabilities across a product and the broader Store Systems ecosystem. The role focuses on building and enhancing integrated store workflows, improving operational execution, and enabling clear, actionable information across store and enterprise systems.
As a Product Manager, you will own key capabilities across product, store-system integrations, and related operational platforms. You will partner closely with store and field leaders, UX, engineering, vendors, and business stakeholders to ensure our tools and integrations are intuitive, reliable, scalable, and aligned to real-world operational needs.
This role is highly stakeholder-focused and requires strong organization, communication, and facilitation skills to translate complex store, integration, and operational challenges into scalable product solutions.
About the Team
The Store Systems team is responsible for building and evolving the product and related capabilities that support daily store operations, including store data, item and pricing workflows, inventory, ordering, promotions, operational execution, and integrations with other store and enterprise systems.
The team also partners with internal and external platforms to connect store workflows and improve visibility into operational performance. This includes enabling integrations such as ShiftSmart and helping ensure that data, tasks, and outcomes move reliably across systems.
These tools and integrations are critical to simplifying store execution, improving visibility into performance, and enabling more efficient decision-making for stores, franchisees, field teams, and the broader business.
Our mission is to reduce operational complexity, increase store and field productivity, and deliver reliable systems that help stores execute at the highest level.
What Youll Do
Own and evolve product strategy for the product, ShiftSmart integration capabilities, and related Store Systems tools
Translate store, field operations, franchisee, and business needs into a clear product vision, roadmap, and prioritized backlog
Identify opportunities to simplify store operations and improve efficiency through integrated digital solutions
ShiftSmart & Store Systems Integration
Lead product definition and delivery for the ShiftSmart integration, including business requirements, user workflows, data exchange, dependencies, and success measures
Partner with ShiftSmart, engineering, architecture, data, security, and Store Systems teams to establish reliable integration patterns and clear ownership across systems
Coordinate vendor onboarding, testing, pilot readiness, rollout planning, and adoption for new ShiftSmart capabilities
Identify and resolve integration gaps, data-quality issues, exception scenarios, and operational risks that could affect stores or field teams
Store Operations & Product Enablement
Build and enhance capabilities that support store teams in managing daily operations, including item and pricing workflows, inventory, ordering, promotions, store configuration, and operational information
Improve workflow efficiency by reducing manual effort, fragmentation, and redundant processes across the product and connected systems
Partner with store, field, and business stakeholders to deeply understand operational pain points and translate them into scalable solutions
Workflow & Systems Innovation
Drive integration across product, mobile, POS, enterprise systems, and external vendor platforms to create a seamless operational experience
Optimize user experience for store, field, mobile, and desktop workflows
Evaluate opportunities to automate, streamline, and improve operational processes through better system connectivity and data availability
Stakeholder Management & Execution
Act as the primary point of contact across Store Systems, operations, product, technology, vendors, and leadership stakeholders
Facilitate alignment across diverse teams, ensuring clarity on priorities, timelines, dependencies, risks, and tradeoffs
Clearly articulate product decisions, roadmap updates, integration status, and outcomes to both technical and non-technical audiences
Product Delivery & Agile Execution
Write and refine user stories, manage backlog grooming, and participate in sprint planning and execution
Work closely with engineering, architecture, design, QA, vendors, and business partners to deliver high-quality, scalable solutions
Lead testing, pilot validation, rollout, operational readiness, and adoption efforts for new features, integrations, and enhancements
Data, Insights & Continuous Improvement
Define and track KPIs related to adoption, integration reliability, workflow efficiency, operational impact, and store or field outcomes
Leverage data, system performance information, and user feedback to continuously refine workflows and product experiences
Identify opportunities to automate, streamline, and improve operational processes based on performance insights, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Product Manager - Store Systems / ShiftSmart TEKsystems
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Planning Refining Equities Dashboard Analytics Timelines Operations Leadership Management Innovation User Story Data Store Scalability Reliability Franchising Coordinating Data Quality Communication Data Security Data Exchange User Feedback Reporting Tools Decision Making Sprint Planning Safety Assurance Product Strategy Retail Operations Agile Methodology Product Management Business Valuation Product Definition Software Solutions Workflow Management Workforce Management User Experience (UX) Architectural Design Business Requirements Full Stack Development Business Transformation Product Backlog Grooming System Integration Leadership Continuous Improvement Process Enterprise Application Software Key Performance Indicators (KPIs) Operational Performance Management Master Of Business Administration (MBA) +0
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Requirements
Refining Equities Dashboard Analytics Timelines Operations Leadership Management Innovation User Story Data Store Scalability Reliability Franchising Coordinating Data Quality Communication Data Security Data Exchange User Feedback Reporting Tools Decision Making Sprint Planning, Experience supporting retail, field operations, franchise environments, store systems, or workforce-management integrations
Experience working with external vendors and coordinating integration delivery across multiple organizations
Exposure to reporting tools, dashboards, operational analytics, or integration monitoring
Bachelors degree in a technical, business, or related field (MBA or advanced degree a plus), Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Leadership Management Innovation User Story Data Store Ergonomics Scalability Reliability Franchising Coordinating Communication User Feedback Mobile Devices Reporting Tools Decision Making Sprint Planning Safety Assurance Product Strategy Software Testing Retail Operations Operating Systems Agile Methodology Device Management Medical Telemetry Product Management Peripheral Devices Business Valuation Medical Monitoring Software Solutions Workflow Management Incident Management Workforce Management User Experience (UX) Architectural Design Compatibility Testing Full Stack Development Business Transformation Product Backlog Grooming Mobile Device Management Product Lifecycle Management Continuous Improvement Process Enterprise Application Software Key Performance Indicators (KPIs) Troubleshooting (Problem Solving) Operational Performance Management Master Of Business Administration (MBA) Health and Hygiene Compliance Management +0
Google Project Management
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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