Epicor P21 Prophet 21 Application Consultant

This is a remote position requiring approximately 30-40% travel for discovery sessions, process workshops, configuration, training, testing, go-live support, and system optimization. What You’ll Do

• Lead functional discovery sessions and translate business requirements into effective P21 workflows and configurations.
• Configure, test, implement, and optimize multiple P21 modules and functional areas.
• Guide clients through order-to-cash, procure-to-pay, inventory, warehouse, financial, and operational workflows.
• Identify process gaps and recommend practical solutions using standard P21 functionality, configuration, automation, or integrations.
• Troubleshoot application, configuration, data, and workflow issues and drive them through resolution.
• Support system testing, user acceptance testing, go-live preparation, deployment, and post-go-live stabilization.
• Create functional documentation, training guides, test scripts, and standard operating procedures.
• Deliver hands-on training to warehouse, sales, purchasing, accounting, operations, management, and system-administration teams.
• Collaborate with project managers, technical consultants, developers, data specialists, and third-party solution providers.
• Maintain clear client communication and follow through on assigned deliverables, issues, and commitments.

P21 Functional Areas The ideal candidate will have hands-on experience across several of the following areas:

• Order Management: Quotes, sales orders, allocations, backorders, releases, pick tickets, invoicing, returns, RMAs, and RGAs.
• Purchasing: Purchase orders, approvals, acknowledgments, receipts, vendor returns, direct shipments, and replenishment.
• Inventory Management: Item setup, units of measure, locations, bins, lot and serial tracking, transfers, adjustments, cycle counting, and physical inventory.
• Pricing: Customer and supplier pricing, contracts, price libraries, matrices, rebates, commissions, and margin controls.
• Warehouse Operations: Receiving, putaway, bin replenishment, picking, packing, staging, shipping, and warehouse transfers.
• Wireless Warehouse Management System (WWMS): RF workflows, handheld-device configuration, barcode processes, cycle counting, and warehouse execution.
• Mobile Proof of Delivery (POD): Route setup, truck loading, delivery confirmation, signatures, driver workflows, and delivery-status updates.
• Financial Management: General ledger, accounts receivable, accounts payable, cash receipts, bank reconciliation, credit management, and financial period processing.
• Customer and Supplier Management: Customer, vendor, contact, ship-to, credit, purchasing, and sales configuration.
• Production and Assembly: Production orders, bills of material, kits, assembly, disassembly, material requirements, and related inventory transactions.
• CRM and Sales Management: Opportunities, tasks, contacts, activities, sales territories, and customer engagement workflows.
• Shipping and Logistics: Carrier integrations, rate shopping, labels, tracking, freight, manifests, and shipping-document workflows.
• EDI and eCommerce: Trading-partner transactions, acknowledgments, purchase orders, invoices, shipment notices, and electronic-order workflows.
• Tax and Payment Solutions: Avalara or comparable tax integrations, credit-card processing, payment gateways, and related reconciliation.
• System Configuration and Automation: Business rules, DynaChange, forms, workflows, dashboards, alerts, data imports, operational reports, and Automation Studio.
• Data Migration and Validation: Master-data mapping, cleansing, imports, transaction conversion, reconciliation, and cutover validation.
• Cloud and Web UI: P21 Web UI, Classic-to-Web UI transitions, cloud environments, user security, roles, and application administration.

• At least 3-5 years of hands-on Epicor Prophet 21 experience in application consulting, ERP implementation, business analysis, or advanced application support.
• Strong functional knowledge across multiple P21 modules and business processes.
• Experience configuring P21 based on real-world distribution or manufacturing workflows.
• Understanding of the complete ERP implementation lifecycle, including discovery, configuration, testing, training, deployment, and stabilization.
• Experience supporting or testing integrations between P21 and third-party applications.
• Ability to analyze a business problem, determine its root cause, and implement a practical solution.
• Experience creating training materials and delivering instructor-led and hands-on user training.
• Strong client-facing communication, facilitation, and presentation skills.
• A proactive, assertive, and accountable approach to problem-solving.
• Ability to manage priorities, communicate promptly, and work independently in a remote environment.
• Ability to travel approximately 30-40%.

Preferred Qualifications

• Experience working hands on with Epicor Prophet 21.
• Experience in wholesale distribution, electrical distribution, industrial supply, manufacturing, or related industries.
• Knowledge of SQL, P21 database structures, reporting tools, APIs, or integration concepts.
• Experience with P21 cloud migrations, Web UI adoption, business-process optimization, or implementation rescue projects.
• Epicor Prophet 21 certifications or formal product training.

Scaled Solutions is a leading Epicor Prophet 21 consulting and implementation partner helping distributors optimize operations, implement ERP solutions, and drive measurable business improvement., Scaled Solutions offers a competitive salary, performance-based bonus opportunities, professional development, and a remote work environment with meaningful client engagement. You will work with an experienced team delivering P21 implementations, optimizations, integrations, training, and digital-transformation initiatives across North America.