IT Support Technician (3 PM to 1 AM)
Teceze Ltd
Fort Mitchell, KY, United States
12 days ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Compensation
$54,000.0
Working hours
Regular working hours
Job source
Tech stack
Zebra (Programming Language)
Wireless LAN
Dynamic Host Configuration Protocol
Local Area Networks
Software Engineering
Virtual Local Area Networks
Wi-Fi Technology
Warehouse Management Systems
Microsoft InTune
Deployment Automation
Job description
- Provide desktop and end-user technical support
- Troubleshoot LAN, WLAN, DHCP, VLAN, and Wi-Fi issues
- Basic experience with Microsoft Intune / Autopilot
- Troubleshoot and maintain PCs, workstations, monitors, keyboards, and printers
- Experience with Zebra and HP printers
- Configure and maintain RF scanners
- Handle equipment RMA requests
- Troubleshoot hardware and software issues and escalate when needed
- Support IT equipment in a highly automated warehouse environment
- Deliver strong customer service and technical problem-solving
- Ability to lift up to 50 lbs
Requirements
- IT/technical support experience in a warehouse environment
- Zebra printer experience
- Knowledge of Manhattan WMS or other Warehouse Management Systems
- Experience with SOTI MDM
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