Senior Network Engineer

RESPONSIBILITIES: OpenKyber has a client in Irving, TX that is seeking a Senior Network Engineer to join a dynamic environment supporting the installation, configuration, management, and optimization of enterprise network infrastructure. This individual will provide advanced technical support to internal stakeholders and customers through phone, email, chat, and in-person interactions. Key Responsibilities:

• Design, analyze, troubleshoot, and resolve complex network issues across enterprise environments
• Provide Tier 3 technical support for network infrastructure, including LAN, WAN, WLAN, cloud, and data center technologies
• Resolve incidents directly with end users and document troubleshooting steps and resolutions within the ticketing system
• Collaborate with third-party vendors, service providers, and internal teams to maintain network stability and performance
• Escalate issues when they cannot be resolved within established service expectations
• Ensure enterprise and cloud networking architectures are secure, scalable, highly available, and aligned with business needs
• Research emerging technologies and recommend solutions that support organizational objectives and industry best practices
• Install, configure, and implement network hardware, connectivity, and infrastructure across data center and office locations
• Execute approved network changes and upgrades while minimizing business impact
• Perform routine network maintenance, system upgrades, patching, and firmware updates
• Develop and maintain network documentation, diagrams, procedures, and knowledge-base articles
• Monitor network performance, analyze trends, and conduct capacity planning for LAN, WLAN, MAN, WAN, and cloud environments
• Participate in network architecture reviews and continuous improvement initiatives

• Certifications are highly recommended - (i.e., CCNP, CCIE, JNCIS, JNCIP, etc.)
• University degree in Information Technology or related field preferred
• 7+ years of experience managing large scale enterprise networks
• 7+ years of experience managing enterprise networks (Cisco, f5, Juniper) is preferred
• 2+ years of experience working specifically in network design, planning, connectivity, migration, and support
• Knowledge and understanding of common network protocols (e.g., TCP, UDP, STP, HSRP, BGP, OSPF, etc.)
• Passionate about customer support
• Attention to detail - good organizational and time management skills
• Ability to work nights or weekends, as needed, and participate in an on-call rotation

Preferred Qualifications:

• CCNP certification or higher preferred
• Strong experience supporting enterprise network environments
• Expertise with routing, switching, wireless, cloud networking, and network security technologies
• Experience troubleshooting complex infrastructure issues in a high-availability environment
• Excellent communication, documentation, and customer service skills
• Ability to work independently while collaborating effectively with cross-functional teams

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in OpenKyber’s sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. OpenKyber is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from OpenKyber and its affiliates, and service providers. Note that if you choose to communicate with OpenKyber via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP. For applications and inquiries, contact:hirings@openkyber.com