Fulltime :: Endpoint Engineer - Desktop Support Services :: Washington, DC / Maryland / Virginia (DMV) (Remote for Now)
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Role details
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Job description
We are seeking an experienced Endpoint Engineer to support DHS Desktop Support Services and lead enterprise endpoint engineering across Microsoft Intune, SCCM/MECM, Azure, and Windows environments. The ideal candidate will have strong hands-on experience with endpoint management, software packaging, patching, device provisioning, imaging, PowerShell automation, hybrid identity, security compliance, and Windows administration. This role will be responsible for maintaining and improving enterprise endpoint environments while supporting security, compliance, automation, and operational efficiency., * Lead enterprise endpoint engineering across Microsoft Intune, SCCM/MECM, and Azure.
- Manage Windows device provisioning, enrollment, configuration, application deployment, and patching.
- Administer Microsoft Intune and Autopilot environments.
- Develop and maintain SCCM/MECM software packages, applications, task sequences, and deployment processes.
- Manage endpoint compliance policies and security controls.
- Perform Windows imaging and operating system deployment using MDT/SCCM.
- Create and manage WIM images, packages, advertisements, task sequences, OSD, and queries.
- Develop PowerShell scripts and automation to improve endpoint management and operational efficiency.
- Support Windows 11 and Windows Server 2016/2019/2022 environments.
- Troubleshoot desktop, server, endpoint, and operating system issues.
- Manage Active Directory, including security groups, OUs, DNS, and Group Policy.
- Support hybrid identity and integration with Azure.
- Support VMware environments, including vCenter.
- Work with Microsoft SQL Server as required for endpoint management systems.
- Support IAVA/CYBERCOM security processes, including release, testing, approval, and deployment.
- Support networking, VPN, and certificate-based authentication.
- Implement and maintain endpoint security and compliance controls.
- Mentor junior and less-experienced engineers.
- Collaborate with customers, technical teams, and other stakeholders to resolve complex endpoint issues.
Requirements
- Bachelor’s degree or equivalent combination of education and experience.
- 13+ years of overall applicable IT experience preferred/required based on client requirements.
- 5+ years of hands-on SCCM software packaging and patching experience.
- 5+ years of hands-on Microsoft Intune / Autopilot administration experience.
- Strong experience with Intune/SCCM device enrollment, policy management, and compliance enforcement.
- Strong experience with MDT/SCCM imaging and operating system deployment.
- Experience with WIM capture, packages, advertisements, task sequences, OSD, and queries.
- Strong PowerShell scripting and automation experience.
- Experience supporting Windows Server 2016/2019/2022 and Windows 11.
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Strong Active Directory experience, including:
- Security groups
- Organizational Units (OUs)
- DNS
- Group Policy (GPO)
- Solid knowledge of VMware vCenter.
- Functional knowledge of Microsoft SQL Server.
- Experience with IAVA processes, including CYBERCOM release, testing, approval, and deployment.
- Knowledge of networking, VPN, and certificate-based authentication.
- Strong troubleshooting, analytical, and problem-solving skills.
- Strong communication and collaboration skills.
Certifications Preferred/Required certifications include:
- Microsoft Certified: Endpoint Administrator Associate
- SCCM / Microsoft Endpoint Configuration Manager certification, as required by the client.
Preferred Candidate Background Strong candidates may currently hold titles such as:
- Endpoint Engineer
- Intune Engineer
- Microsoft Endpoint Engineer
- SCCM/MECM Engineer
- Endpoint Management Engineer
- Senior Systems Engineer
- Microsoft Endpoint Administrator
- Systems Engineer
Important Submission Requirements
- DMV residency
- Public Trust status / eligibility
- 5+ years SCCM/MECM
- 5+ years Intune/Autopilot
- PowerShell
- MDT/OSD
- Active Directory/Azure
- IAVA/CYBERCOM experience
- Relevant certifications
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