Network Operations Analyst

Looking for a Network Operations Analyst opportunity at a place you can make a difference every day? Discover this great opportunity supporting the Air Force Special Operations Command (AFSOC) in support of our nation’s defense. AFSOC conducts approximately 50 scheduled formal Live, Virtual and Constructive (LVC) exercises and events per year. All supported exercises provide AFSOC and SOCOM training enterprise venues for forces to conduct pre-deployment readiness training in support of GCC requirements at the tactical and operational level of conflict against peer/near peer/VEO adversaries. Bring your expertise and collaborative skills to make an impact towards our military defense and readiness of the warfighter in supporting this critical mission.

This position is contingent upon the ability to maintain/transfer an active U.S. Department of War (DoW) Secret security clearance.

In this role, you will:

• Serve as the principal technical advisor supporting AFSOC Distributed Mission Operations (DMO) network activities.
• Provide network engineering expertise, operational analysis, stakeholder coordination, and technical recommendations to government leadership.
• Work closely with the Government Network Manager, contractors, and mission partners to support network planning, modernization, issue resolution, and operational readiness.

While a strong network engineering background is required, this role does not perform direct administration, maintenance, or configuration of network infrastructure.

• A U.S. Citizenship
• Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or related field
• 5 years of network operations, network engineering, or enterprise communications experience
• Current Security+ CE or equivalent DoD 8570/8140 certification
• Current Cisco CCNA certification (or equivalent networking certification)
• Experience supporting Department of Defense network operations and infrastructure
• Demonstrated ability to coordinate technical activities among government and contractor organizations
• The ability to travel up to 10%

Additional desired experience and skills:

• Active TS/SCI clearance
• Cisco CCNP Enterprise certification
• ITIL Foundation certification
• CISSP certification
• Experience supporting AFSOC, Air Force training systems, Distributed Mission Operations (DMO), or Live-Virtual-Constructive (LVC) training environments

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.