Enterprise Platforms Admin - Sr Technical Product Owner

You operate confidently in highly ambiguous and complex environments, making sound decisions that balance customer value, regulatory considerations, technical feasibility, and long-term sustainability. You are a trusted advisor to senior business and technology leaders and are known for your ability to align diverse stakeholders around a shared product vision. You are a senior product leader with deep experience owning and delivering complex, enterprise-scale products and platforms. You think strategically across systems, products, and services, connecting business strategy, customer outcomes, and technical execution. You are a mentor and leader, actively developing other Product Owners and shaping how product management is practiced across the organization. You model strong ownership, accountability, and customer advocacy, and you set the standard for excellence in product leadership. You bring strong technical fluency, enabling you to guide discussions on architecture, technical risk, and platform evolution without directing implementation. You focus on optimizing value at scale, improving product practices, and raising the overall maturity of product ownership across teams.

WHAT YOU’LL DO:

• Strategic Leadership: Lead the strategic planning and execution of major product initiatives. Drive innovation and strategic initiatives to enhance product offerings.
• Advanced Thought Leadership: Provide advanced thought leadership, anticipate and address complex business challenges. Conduct high-level vision/validate sessions with senior business stakeholders.
• Complex Business Needs: Translate complex business needs into technical requirements and strategic solutions. Partner with senior business stakeholders to recommend advanced technology solutions.
• Major Product Backlog Management: Oversee the prioritization and management of multiple major product backlogs. Ensure alignment with organizational goals and strategic vision.
• Mentorship and Development: Mentor and guide Technical Product Owner I and Technical Product Owner II. Foster professional growth and ensure alignment with organizational goals.
• Cross-Functional Collaboration: Lead cross-functional teams in driving user experience design and journey discussions. Track progress towards the release of major products.
• Performance Tracking and Improvement: Develop and utilize advanced personas to track performance and inform product design. Implement continuous improvement processes to enhance product development.
• Customer Advocacy and Solutions: Advocate for customer needs and identify innovative solutions. Establish success criteria and measurable results for customer satisfaction.
• Compliance and Regulatory Knowledge: Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance, including bank secrecy and anti-money laundering laws.
• Additional Responsibilities: Handle other duties as may be assigned, with a focus on strategic initiatives and leadership., If you will work at least 8 hours a week in San Francisco, then pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please note that, as an NCUA-insured financial institution, all selected candidates must satisfy the background screening requirements of the Federal Credit Union Act, which restricts employment of individuals with certain convictions.

• Bachelor’s Degree preferably in a Management Information Systems, Information Management, Information Technology/Computer Sciences field or related work experience required
• 7+ years experience in product management, digital transformation, solution design, and business planning required
• 7+ years experience in operations, engineering, agile methodologies, or solution development required

Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.