ICT Field Services Technician

As an ICT Field Services Technician, you’ll be in constant motion whether you’re on-site at the casino, troubleshooting restaurant systems, or working in our Datacentres. You might collaborate with corporate staff, perform project work at Eos by SkyCity, our 5-star luxury hotel or assisting with large conferences and events. Our ICT Head Office is based in New Zealand, so our Adelaide-based technicians enjoy a diverse range of hands-on tasks daily, making this role truly one-of-a-kind.

You will be enthusiastic, proactive, and approachable. You will display top notch customer service by always driving yourself to find an appropriate solution as quickly as possible and you will enjoy comradery between your teammates. Flexibility to work a rotating roster across all days of the week is essential.

To succeed in this role, you’ll need strong technical skills across Windows 11, Active Directory, file and data management, Veeam backups, and Microsoft Office 365 and Exchange. Experience with Cisco networking, SCCM deployment tools, Microsoft Intune and Point of Sale technologies is highly desirable. A relevant qualification (e.g. CCNA or MCSE) and at least two years’ experience in a Windows Server environment are preferred.

Besides working with great people and getting firsthand experience of SkyCity’s newest entertainment offerings, you will also be rewarded with a range of employee benefits including;

• Free employee meals available at our employee restaurant
• Subsidised car parking and public transport tickets.
• Discounts available across SkyCity Adelaide venues.
• Discount health insurance, free flu vaccinations, skin checks and other health checks.
• Employee reward and recognition programs.
• Fantastic career and professional development opportunities.
• Access to Employee Assistance Program (EAP)