Software Development Manager, Device Services

Your focus is to make execution predictable, strengthen collaboration, and drive a portfolio of concurrent, time-sensitive programs, new initiatives, improvements, and simplifications to completion. Minimum Qualifications + 5+ years of experience managing software or systems engineering teams, with a track record of developing engineers and growing their scope and careers. + Strong technical foundation in distributed systems and infrastructure at scale - reliability and fault tolerance, automation, and the operational practices (CI/CD, monitoring and observability, incident response) that keep large fleets and services healthy. + Able to engage at a low level on system design, architecture, and operational trade-offs - contributing to and challenging technical decisions (APIs, reliability, testing strategy, security) while keeping a strategic view. + Proven ability to bring predictable execution to a team with heavy operational/on-call load - instituting planning, prioritization, incident and runbook discipline, and turning reactive work into committed, scheduled work. + Experience applying AI and LLM-based tools to improve engineering and operational workflows, and helping a team adopt them. + Experience leading a portfolio of concurrent programs with real cross-team dependencies - holding scope, sequencing dependencies, and surfacing hard architectural, technical, and risk questions early. + Excellent communication and a collaborative leadership style that builds shared ownership and knowledge-sharing across a team. + BS/MS in Computer Science, a related field, or equivalent professional experience. Preferred Qualifications + Experience leading a team through significant change, such as retiring operational toil through consolidation or automation and growing operations-focused engineers into higher-leverage systems and software-development work. + Comfort guiding full-stack teams that own their systems end to end, including the data and database layers. + Success leading distributed teams. + History of building strong relationships with partners, understanding and advocating for their needs. + Familiarity with the team’s technology areas, e.g. Linux and macOS, virtualization, configuration management, observability, relational and NoSQL databases, and services written in Python, Go, or Ruby/Rails.