Remote Networking Support Engineer - Entry Level
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Role details
Tech stack
Job description
NTT DATA is seeking a Networking Remote Field Service Engineer (L1) to provide professional remote technical support to clients, identify incidents, and resolve issues to meet SLAs. The role emphasizes service assurance, knowledge sharing, and cross-cultural collaboration while maintaining detailed records and coordination with vendors.
The ideal candidate holds a Bachelor’s in IT/Computing with entry-level networking experience and basic vendor-technology knowledge (Cisco/Juniper/Aruba).
Requirements
The ideal candidate holds a Bachelor’s in IT/Computing with entry-level networking experience and basic vendor-technology knowledge (Cisco/Juniper/Aruba).
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