Senior Digital Project Manager - Cat Central

The Senior Digital Project Manager leads the end-to-end delivery and global deployment of complex digital initiatives across the eCommerce and Owner’s Experience portfolio, with a primary focus on Cat Central. The role brings together cross-functional, regional, and dealer teams to manage risk, support readiness and adoption, and deliver strong business and customer outcomes.

Cat Central is Caterpillar’s flagship digital experience that connects customers with their equipment, data, services, and support tools, helping them manage and optimize operations throughout the equipment lifecycle.

What You Will Do:

• Lead the end-to-end planning, delivery, and global deployment of complex, high-visibility digital initiatives across multiple regions, markets, and dealer networks.
• Develop and maintain integrated project and deployment plans, including scope, schedules, milestones, resources, dependencies, communications, and contingency plans.
• Drive dealer-facing deployments for digital capabilities that require dealer integration or configuration, from readiness assessment through implementation and adoption.
• Coordinate cross-functional teams across product, engineering, business, regional, and dealer organizations to align priorities, resolve issues, and deliver project outcomes.
• Identify, assess, and mitigate risks, issues, and dependencies; monitor performance against plan and lead corrective action when needed.
• Lead deployment readiness, release governance, go-live coordination, and post-deployment validation to ensure solutions meet quality, operational, and customer expectations.
• Provide clear, timely updates to stakeholders and leadership on project status, decisions, risks, dependencies, and outcomes.
• Ensure adherence to project management practices, quality standards, and governance requirements throughout the project and deployment lifecycle.

Planning (Tactical and Strategic): Experience translating business priorities into operational, tactical, and strategic plans. Develops integrated roadmaps that align scope, resources, milestones, dependencies, risks, and delivery commitments; monitors progress and adapts plans as priorities change.

Decision Making and Critical Thinking: Demonstrated ability to analyze complex situations, organize relevant information, evaluate risks and alternatives, prioritize competing concerns, and make timely, informed decisions in ambiguous environments.

Data Gathering and Reporting: Experience overseeing data collection and analysis, validating information for accuracy, evaluating options, and translating complex project data into clear reports, insights, and recommendations for stakeholders and leadership.

Implementation: Demonstrated experience leading the implementation and adoption of digital capabilities, including technical and operational readiness, dealer or customer coordination, issue resolution, go-live support, user enablement, and post-deployment validation.

Digital Project Control and Reporting: Extensive experience monitoring project performance, milestones, risks, issues, dependencies, and delivery schedules; adjusts plans, leads progress reviews, and communicates status, decisions, tradeoffs, and corrective actions.

Digital Project Management: Extensive experience leading complex digital projects, aligning technical and business goals, managing quality and governance, and directing cross-functional teams. Applies project management practices and tools to manage schedules, resources, deliverables, reporting, and corrective actions.

Effective Communications: Excellent written and verbal communication skills, including the ability to provide concise status updates, communicate risks and decisions, and build trusted relationships with stakeholders and senior leaders.

Considerations for Top Candidates

• Experience leading complex digital initiatives and global deployments across regions, markets, or dealer networks.
• Ability to manage integrated plans covering scope, schedules, resources, dependencies, communications, risks, and contingencies.
• Experience with dealer- or customer-facing deployments, including integration, readiness, implementation, adoption, go-live, and post-launch validation.
• Proven ability to influence cross-functional teams without direct authority.
• Strong judgment, problem-solving, and risk management skills in fast-paced, ambiguous environments.
• Knowledge of Agile, Waterfall and hybrid delivery methods, project governance, and quality standards.
• Proactive, ownership-driven approach to anticipating needs and resolving issues early.
• Customer-focused, continuous-improvement mindset.

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world., Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed., There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.