Solutions Architect

• Run discovery with client stakeholders to understand workflows, pain points and systems.
• Design end-to-end solutions across CRM, ERP, field-service and data platforms, including HubSpot, Zuper and Sage.
• Define integrations, APIs, data flows and automation between systems that were never built to talk to each other.
• Design and prototype AI use cases that pay for themselves, and define how they move to production.
• Write solution designs, technical specs and estimates; support proposals and statements of work.
• Guide implementation teams and partners through build, testing and go-live.
• Run technical demos and proofs of concept during the sales process.
• Document solutions and train client teams so the results stick.

• 6+ years in solution architecture, technical consulting or senior engineering roles.
• Hands-on experience implementing and integrating SaaS platforms (CRM, ERP, field service).
• Working knowledge of REST APIs, iPaaS/integration tools, SQL and at least one scripting language (Python or JavaScript).
• Experience with cloud services (Azure, AWS or GCP).
• Strong client-facing communication and the ability to translate operations language into technical requirements.
• Comfort working on-site with operations teams.

Nice to have

• HubSpot, Zuper or Sage certifications or implementation experience.
• Experience applying LLMs, automation or ML to business workflows.
• Background in manufacturing, logistics, construction, energy or field services.