People and OD Systems Administrator

System Co-ordinator for the People and OD (HR) system, working in conjunction with the People and OD Systems Manager, ensuring the integrity of the database structure and data in the system and playing a key role in its ongoing development, configuration and roll out of functionality to users. Main Duties and Responsibilities

1. Responsibility for creation and maintenance of central system procedures and access profiles ensuring that P&OD processes are well understood and support the P&OD and people management activities across the University, including data integrity.
2. Undertake the role of system co-ordinator (super user). Oversee and undertake the setup, configuration and maintenance of reference data, terms and condition templates, user security, workflows, user defined fields/screens, standard letter templates thereby ensuring the ongoing integrity of the organisational and authorisation hierarchies.
3. Work with the P&OD Systems Manager, System Supplier and Internal IT to maintain robust change control processes and documentation, ensuring that all system developments and upgrades are effectively managed, tested and implemented.
4. Coordinate implementation of system updates with System Supplier and Internal IT including configuration, testing and roll out to the production environment. Ensure effective consultation and communication regarding changes to business processes is undertaken with appropriate stakeholders.
5. Responsible for capturing and specifying requirements for new areas of functionality, liaising with the software supplier to scope developments and coordinate the testing and implementation of new functionality.
6. Manage and plan the provision of a high-quality customer focussed help desk service, ensuring timely and effective resolutions to system user enquiries and delivery of necessary systems training.
7. Co-ordination of project work to develop/upgrade the system working with IT, HR supplier and other dedicated project resources to enhance effectiveness and efficiency.
8. Consult P&OD Stakeholders to develop new standard reports in line with their requirements.
9. Contribute to training needs analysis of ongoing training requirements for new and existing staff continuously developing and improving the skills of managers and staff using the people system. Plan a schedule of required training and oversee the creation/maintenance of training guides and user manuals/ system documentation, e-learning where appropriate and FAQ’s.
10. Deputise for the P&OD Systems Manager/support the Data and Insights Partner where required and influence the future roadmap of the people system through participation at User groups and liaison with other Core System Users within the UK and Ireland.

A1 SVQ 4/HND (SCQF level 8 or equivalent) and experience of personal development in a similar role or the ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar related role(s). A2 Comprehensive specialised knowledge of integrated people systems and management reporting software. A3 Well developed understanding of data security and governance A4 High levels of numeracy and analytical capability A5 In-depth knowledge of Microsoft Office including Excel. A6 Thorough conceptual understanding of relational databases. A7 Knowledge of implementing manager and self-service packages including workflow. A8 Understanding of P&OD Organisational Data and related confidentiality issues. Desirable B1 Comprehensive knowledge of the Access Group people system (People XD / CoreHR). B2 Clear understanding of relevant University policies and procedures. B3 Knowledge of Ivanti or other help desk packages B4 Detailed knowledge and understanding of people processes, policies, terminology and procedures. Skills Essential C1 Proven analytical and problem-solving ability C2 Excellent communications skills - both oral and written and the ability to clearly articulate complex issues. C3 Ability to construct accessible and informative data views that integrate data from different databases to provide consolidated management information C4 Ability to present data in an easily digestible format with dashboard functionality eg powerbi C5 Excellent IT skills C6 Advanced abilities in the use of management reporting query tools. C7 Excellent organisational and planning skills. C8 Ability to manage and prioritise workload, meet tight deadlines and work under pressure C9 Well developed people team leading and motivational skills. C10 Strong service delivery ethos C11 Accuracy, numeracy, excellent attention to detail and ability to handle large volumes of data C12 Ability to use initiative, work with minimal supervision and work as part of a team and also across other teams. C13 Ability to maintain confidentiality and deal sensitively with related issues/ individuals. Experience Essential E1 Experience of working in a database team increasing knowledge and experience E2 Experience of creating and analysing management reports for significant staff numbers. E3 Significant experience of relational P&OD databases. E4 Experience of implementing elements of employee and manager self-service processes/tools relating to P&OD. E5 Project co-ordination / management experience.

Salary will be Grade 6, £33,951 - £37,694 per annum. This post is full time and fixed term for up to 18 months. The University of Glasgow has a responsibility to ensure that all employees are eligible to live and work in the UK. If you require a Skilled Worker visa to work in the UK, you will be required to meet the eligibility requirements of the visa route to be assigned a Certificate of Sponsorship.