Cash Applications Specialist

Our client, a prominent AI company, is seeking a highly detail-oriented Cash Application & Account Reconciliation Specialist to join our Finance team. This role is dedicated to processing customer payments, applying cash across multiple channels, reconciling customer accounts, and ensuring the accuracy of our accounts receivable records. In this position, you will be the subject matter expert in cash application workflows, payment matching, and account reconciliation in our ERP system. Your meticulous attention to detail and strong analytical skills will be critical to maintaining data integrity and supporting timely month-end closes during our period of hypergrowth. This is an excellent opportunity for someone who thrives on precision work and enjoys solving complex reconciliation problems., Payment Processing & Cash Application

• Process customer payments received through multiple channels (ACH, wire transfer, credit card, check) with high accuracy and timeliness
• Apply cash to open invoices in the ERP system, matching payments to appropriate customer accounts and invoices
• Research and resolve payment discrepancies, partial payments, overpayments, and unapplied cash within defined timeframes
• Investigate payment exceptions and work with banking partners to resolve payment processing issues
• Coordinate with customers to clarify payment intent when payment references are unclear or incomplete
• Maintain detailed documentation of all payment applications and exception handling in the ERP system

Account Reconciliation

• Perform detailed account-by-account reconciliations between the ERP system and external sources (bank statements, payment processors, customer statements)
• Investigate and resolve variances between account balances, applying corrections and adjustments as appropriate
• Reconcile subsidiary ledgers to general ledger accounts on a monthly basis
• Identify and resolve outstanding items, aging exceptions, and reconciling differences
• Support month-end and quarter-end close activities by completing account reconciliations on schedule
• Document all reconciliation findings and maintain audit trails for compliance purposes

Dispute & Adjustment Management

• Research and resolve billing disputes related to payment application or account discrepancies
• Process credit memos, manual adjustments, and refunds in the ERP system with proper authorization and documentation
• Investigate root causes of common payment and application errors
• Provide recommendations to reduce payment discrepancies and improve first-time accuracy

Reporting & Analysis

• Prepare daily and weekly cash application and payment reconciliation reports
• Generate exception reports identifying unapplied cash, unmatched payments, and reconciliation discrepancies
• Analyze payment application trends and metrics to identify process improvements
• Provide ad-hoc analysis on aging, payment patterns, and account status as requested by management
• Support cash forecasting efforts by providing accurate cash application data and reconciliation insights

ERP System & Process Management

• Serve as a power user of the ERP system for cash application and account reconciliation modules
• Identify system configurations and process optimization opportunities to improve efficiency
• Support implementation of cash application automation tools and collection platforms
• Participate in training and process improvement initiatives

• 4+ years of experience in accounts receivable, cash application, payment processing, or account reconciliation, preferably within a fast growth SaaS company
• Advanced proficiency in Microsoft Excel including VLOOKUP, INDEX/MATCH, pivot tables, and data analysis
• Demonstrated expertise in payment reconciliation and account reconciliation processes
• Strong experience with ERP systems (Workday, NetSuite, SAP, or similar), particularly cash application and receivables modules
• Exceptional attention to detail with demonstrated ability to maintain accuracy while processing high transaction volumes
• Strong analytical and problem-solving skills with ability to investigate complex discrepancies and resolve root causes
• Experience with multiple payment channels and payment processing platforms
• Knowledge of accounting principles and month-end/quarter-end close processes
• Ability to work independently, prioritize effectively, and manage multiple deadlines in a fast-paced environment

Preferred Qualifications

• Bachelors degree in Accounting, Finance, or related field
• Accounting certification (CPA, CMA) or pursuit of certification
• Experience in B2B SaaS or technology companies
• Experience with cash application automation platforms (Tesorio, HighRadius, Stuut, or similar)
• Experience with banking systems and payment API integrations
• Experience working in a high-growth or hypergrowth environment
• Knowledge of SOX compliance and internal control requirements

Hirewell and its clients are Equal Opportunity Employers.

Pay: $70/hr

Benefits: Medical dental and vision

6-month contract, can be held remotely or 1 day a week hybrid in Seattle, San Francisco, and New York