Solutions Engineers

Instructure, Inc.
Cincinnati, OH, United States
1 day ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
$84,000.0 - $143,000.0
Working hours
Regular working hours

Tech stack

Application Programming Interfaces (APIs) Software as a Service Learning Management Systems Electronic Publishing Interoperability Sharable Content Object Reference Model Systems Integration

Job description

Remote Hiring Remotely in US Entry level Remote Hiring Remotely in US Entry level Partner-facing Solutions Engineer responsible for guiding education technology providers through technical and functional sales evaluations. Presents and demonstrates Instructure products, analyzes customer goals, maps requirements to solutions, leads technical discussions, documents needs, develops tailored solutions, and supports RFI/RFP responses. Requires education technology, SaaS, interoperability, systems integration, and K-12 or higher education knowledge, along with strong communication and presentation skills. Travel of up to 40% is required. The summary above was generated by AI

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that’s where you come in:

We are looking for an experienced, articulate, and passionate Solutions Engineer (SE), with the primary objective of helping guide prospective customers through their evaluation of Instructure products. This individual will work directly with regional sales representatives to both architect and sell the best possible solution for buyers.

Solutions Engineers are the primary knowledge resource for the sales team and are responsible for actively driving and managing the functional and technical evaluation stages of the sales process. SEs are key technical advisors and product advocates, thoughtfully considering all alternatives to arrive at the best recommendations. SEs must effectively communicate complex education and technology concepts and practices to a variety of stakeholders.

This SE position will partner with our Provider Sales Team to position Instructure solutions to fellow educational technology companies and providers. The location of this position is flexible, although candidates must be willing to travel up to 40%.

What you will be doing:

  • Present Instructure products and Instructure as a partner to a variety of education technology industry stakeholders.
  • Articulate how Instructure solutions can help fellow educational technology providers fulfill their mission to support K-12 and Higher Education markets.
  • Discover and analyze individual customer goals and challenges and map those back into the appropriate solution(s), including:
  • Canvas LMS and Canvas Career
  • Canvas Studio and Canvas Catalog
  • Impact by Instructure
  • Elevate Standards Alignment
  • Elevate DataSync
  • Mastery Connect and Mastery Item Bank
  • Identify or develop solutions to address unique technical or functional requirements.
  • Develop and deliver tailored product demonstrations that are simple but engaging.
  • Lead in-depth, technical discussions with various business stakeholder roles and align solutions with value propositions for those individuals.
  • Understand and document customer requirements to support a successful evaluation and implementation.
  • Assist proposal writers with responding to functional and technical elements of RFIs/RFPs., All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws., Provides centralized support to four Assistant Vice Presidents through business reporting, analytics, executive presentations, calendar and meeting coordination, expense and travel administration, leadership event support, and tracking of priorities and deliverables. The role analyzes business information, coordinates cross-functional requests, supports strategic initiatives and operational improvements, and identifies opportunities to streamline processes through automation and AI.

Requirements

  • Technical understanding of education technology, SaaS, systems integration and interoperability standards (e.g., LTI, QTI, APIs), business intelligence technologies, HRISs, CRMs, CMSs, digital publishing tools, SCORM, etc.
  • Applied understanding of K-12 and Higher Education needs and the importance of education technology to support those needs, including teaching and assessment best practices, standards alignment, and instructional design.
  • Articulate and compelling presentation skills.
  • Excellent communication skills in speech and writing, tailored for different roles and audiences.
  • Self-motivated, self-reliant, yet collaborative.
  • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
  • Access to a nearby airport. Candidates must be willing to travel up to 40%.

Benefits & conditions

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here’s a general idea of what you can expect:

  • Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
  • Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
  • Generous time off, including local holidays and our annual ā€œDim the Lightsā€ period in late December, when teams are encouraged to step back and recharge based on departmental needs.
  • Comprehensive wellness programs and mental health support
  • Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
  • The technology and tools you need to do your best work
  • Motivosity employee recognition program
  • A culture rooted in inclusivity, support, and meaningful connection

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate., Remote Ohio, USA 102K-183K Annually Expert/Leader 102K-183K Annually Expert/Leader Other * Utilities Develop and execute enterprise sales strategies, acquire new logos, expand existing accounts, and build relationships with C-suite decision-makers. Translate telecom and technology capabilities into tailored solutions, lead complex negotiations and multi-stakeholder buying cycles, close high-value deals, and maintain accurate pipelines, forecasts, and performance reports. The role is remote but requires residence in the Cincinnati market and regular planned in-person collaboration. Top Skills: 5GTelecom SolutionsWireless Services

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