Director, Core Infrastructure Engineering

Oracle
Nashville, TN, United States
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours

Tech stack

Artificial Intelligence Build Automation Cloud Computing Nvidia CUDA Computer Engineering Linux Distributed Computing Environment Distributed Systems Fault Tolerance Remote Direct Memory Access Regression Testing Software Construction
+6 more
Software Engineering AI Infrastructure Reliability of Systems Information Technology ROCm Oracle Cloud Infrastructure

Job description

Will lead multiple engineering teams in the architecture, development, and delivery of scalable, highly available distributed systems. Drives technical strategy across system reliability, performance, security, and operational excellence, establishing standards for fault tolerance, automation, monitoring, and incident management to ensure resilient, secure, and efficient cloud infrastructure at scale.

Oracle Cloud Infrastructure (OCI) is seeking a Director of Engineering to lead the NXI team within the Strategic Customer Engineering organization. The NXI team helps customers with new products, features, and regions. You will build and lead a team responsible for the technical success of some of OCI’s largest AI infrastructure customers as they adopt new accelerator platforms, regions, and engineering capabilities.

Your team will guide customers from early platform evaluation through cluster validation, workload onboarding, production readiness, and expansion. The scope includes platforms such as GB200, GB300, MI355, MI450, Vera Rubin, and subsequent generations as introduced in OCI, together with new capabilities across compute, networking, storage, and cluster management.

You will work directly with customer engineering leaders and senior OCI stakeholders to turn customer requirements into tested solutions, resolve issues across the infrastructure stack, and ensure new products support customers’ training and inference workloads at scale.

  • Build and lead an organization of engineering managers and senior customer and infrastructure engineers. Recruit technical talent, develop leaders, and establish clear accountability for customer outcomes.

  • Own technical onboarding from requirements discovery and architecture review through platform bring-up, workload migration, acceptance testing, production readiness, and expansion.

  • Lead customer validation of new accelerator platforms and OCI features. Establish repeatable qualification, benchmarking, and regression testing that reflect real customer workloads.

  • Agree measurable acceptance criteria with customers, including workload throughput, scaling efficiency, job completion, reliability, and time to first successful production workload.

  • Partner with OCI Compute, Networking, Storage, Product, Capacity, Operations, and Support teams, and technology suppliers, to resolve dependencies and align product readiness with customer deployment plans.

  • Serve as the senior technical escalation leader for the customer portfolio. Communicate impact, evidence, mitigation plans, and recovery milestones to customer and OCI executives.

  • Translate customer findings into engineering requirements and roadmap priorities. Help product teams address systemic gaps before they affect additional customers.

  • Build automation, diagnostics, reference architectures, and onboarding playbooks that reduce manual effort and shorten time to production across platform generations.

Requirements

  • 12+ years of experience in software engineering, infrastructure engineering, or distributed systems, including delivery of cloud, AI, or high-performance computing infrastructure.

  • 5+ years of engineering leadership experience, including managing engineering managers and leading multiple technical teams.

  • A record of working directly with demanding customers to deploy, validate, and operate complex infrastructure at scale.

  • Technical depth in accelerated computing, Linux, high-performance networking, and distributed systems, with the ability to evaluate architecture, performance, and reliability tradeoffs.

  • Demonstrated success leading technical delivery across organizational boundaries, from early technology introduction through reliable production use.

  • Strong executive communication and technical judgment, including the ability to explain risks and tradeoffs to customer leaders and make decisions under uncertainty.

  • Bachelor’s or master’s degree in Computer Science, Computer Engineering, or a related field, or equivalent practical experience.

Preferred experience

  • Experience introducing new GPU or accelerator generations into production clusters, including familiarity with NVIDIA CUDA or AMD ROCm ecosystems.

  • Knowledge of RDMA networking, accelerator interconnects, distributed training collectives, and storage performance for large AI workloads.

  • Experience partnering with AI model developers, large enterprise AI customers, hardware suppliers, or accelerator vendors.

  • Experience building software and automation for cluster qualification, health checks, diagnostics, or workload failure analysis.

Measures of success

Success will be measured by customers reaching production on new platforms and features with agreed performance and reliability; shorter onboarding cycles; faster resolution of technical blockers; fewer recurring defects; and engineering improvements that benefit the broader OCI customer base.

About the company

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Apply on eeho.fa.us2.oraclecloud.com
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