AI Infrastructure Support Engineer
Yoh Services LLC
Lake Mary, FL, United States
7 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$140,000.0
Working hours
Regular working hours
Job source
Tech stack
Artificial Intelligence
JIRA
Continuous Integration
DevOps
Distributed Systems
Identity and Access Management
Python (Programming Language)
Linux System Administration
Performance Tuning
Azure Active Directory
Ansible
Runbook
+12 more
Shell Script
AI Infrastructure
System Availability
Gitlab
Gitlab-ci
Kubernetes
Infrastructure Automation Frameworks
Information Technology
Machine Learning Operations
Hardware Infrastructure
Docker
Servicenow
Job description
- Deliver operational support and drive issue resolution for AI infrastructure, GPU platforms, and associated production services.
- Support the deployment, orchestration, and monitoring of AI/ML workloads across distributed environments using Kubernetes and Docker.
- Apply hands-on expertise with NVIDIA GPU infrastructure, including A100, H100, and B200 nodes, to support provisioning, utilization, performance tuning, and ongoing platform operations.
- Build, maintain, and optimize automation scripts and tooling using Ansible, Python and Shell scripting to improve efficiency and reliability.
- Manage incidents, service requests, and change activity through enterprise workflow and ticketing platforms such as JIRA and ServiceNow.
- Partner with cross-functional teams across engineering, platform, and operations to implement DevOps best practices, including CI/CD using GitLab, containerized deployment models, and secure access management through Azure AD.
- Create and maintain clear technical documentation, including runbooks, standard operating procedures, support guides, and infrastructure architecture artifacts.
- Diagnose and resolve networking, storage, and system performance issues affecting AI infrastructure and high-performance compute workloads.
- Participate in a rotating on-call support model, including occasional weekend coverage, to help maintain high availability and operational excellence.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
- Strong experience supporting AI infrastructure, GPU platforms, or high-performance compute environments in enterprise or production settings.
- Hands-on experience working with NVIDIA GPU nodes, including A100, H100, and B200 systems.
- Solid understanding of Kubernetes and Docker for deploying, managing, and troubleshooting distributed workloads.
- Proficiency in Ansible, Python and Shell scripting for automation, tooling, and operational support tasks.
- Experience with DevOps practices and tools, including GitLab CI/CD, infrastructure automation, and container-based delivery models.
- Familiarity with enterprise ticketing and service management platforms such as JIRA and ServiceNow.
- Good knowledge of networking, storage, Linux systems administration, and infrastructure troubleshooting in complex technical environments.
- Understanding of identity and access management, including secure access controls such as Azure AD.
- Strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
- Effective written and verbal communication skills, with the ability to document processes and collaborate across technical and non-technical teams.
- Willingness to participate in on-call rotations and provide occasional weekend support as needed.
Benefits & conditions
Estimated Min Rate: $98000.00 Estimated Max Rate: $140000.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
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