Solutions Engineer

• Responsible for System Design, working closely with Customers and Sales team
• Integrates with customer design teams to help them create effective system designs
• Specifies multiple Legrand brands as appropriate
• Performs BOM swap-outs
• Performs job walks/ site surveys
• Provides technical training
• Drives incremental revenue by adding additional Legrand products to existing opportunities
• Drives revenue growth through tracking of new opportunities
• Analyses competitive bids, makes suggestions, and justifies Legrand substitutions
• Is a technical and sales resource at trade shows
• Technical resource in the field for all brands
• Works with Sales Teams on quotes as required
• Provides field escalation conduit for customers to factory
• Provides factory with customer feedback
• Performs field installation assistance and trouble-shooting as necessary
• Assists with competitive shoot-outs
• Actively engages with integrator, specifier, and end-user design teams to uncover Legrand opportunities

• Assists or leads training activities across all Legrand

  AV brands

• Drives multi-brand preference, specification, and sales
• Documents project, opportunity, case, and contact status in CRM (Customer Relationship Management) Database
• Participates in LNCA cross-brand projects
• Maintains company quality and legal compliance by adhering to internal approval process on all printed materials; initiate corrective action to ensure materials stay up-to-date and are in compliance
• Understands workplace hazards and takes steps to proactively prevent and report hazards or injuries in the workplace; participates in Safety Programs, initiatives, and investigations.

• Demonstrates the Legrand

  AV Mission to provide the foundation for amazing AV experiences through innovative solutions and exceptional service that solve our customers’ AV integrations and technology challenges

• Demonstrate our core values of Customer, People, Integrity, Teamwork, Continuous Learning & Improvement, and Empowerment & Accountability

intimate knowledge of Legrand products, leading AV industry products, key applications, and customers. Must be very comfortable with AV technology and experienced working in multiple design platforms. Must have excellent customer service skills, able to work effectively across a matrixed organization, and be an excellent communicator., * Keen understanding of AV Market applications

• Expert in Legrand

  AV products and technologies

• Excellent collaborative and interpersonal skills

• Ability to interface comfortably with customers, and to work effectively across the Legrand

  AV organization

• Proficient in multiple design platforms - able to integrate Legrand products into new and existing customer system designs/ drawings
• Experience in installation and trouble-shooting of AV systems
• Proven ability to build solid customer relationships; demonstrated ability to be customer focused and responsive
• Ability to maintain strong relationships with internal stakeholders and resources
• Experience in technical training, and ability to present with energy and structure to all size audiences
• Able to work with minimal supervision, while effectively communicating and maintaining visibility with stakeholders
• Ability to demonstrate flexible and efficient time management and to appropriately prioritize workload based upon organization needs
• Proven experience in creating and driving sales
• Ability to multi-task and manage multiple projects through to resolution

• Able to represent Legrand

  AV in a professional manner

• Computer literate (MS Office suite, etc.)
• Use of customer relationship management platforms (Salesforce) and experience in working with trouble ticketing systems.
• Must possess high degree of professionalism and ability to handle confidential information
• Must have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or governmental law

Minimum Education and Experience Required:

• Bachelor’s degree in sales, marketing, engineering or related technical degree and a minimum of five (5) years of experience in technical sales; or combination of relevant education and experience
• Proficient in multiple commercial design platforms

• Expert in Legrand

  AV products and technologies, * 10+ year experience in AV Market

• Previous Sales or System Engineer/Designer role
• Networking expertise
• Sales, Tech Support or other customer-facing experience
• AVIXA CTS or CTS-D certification

• While performing the duties of this job, the employee will periodically be required to stand for the majority of the working day at trade shows. As required for trade show set-up, the employee must be able to reach above shoulder level, reach below knee level, bend, stoop, squat/kneel, climb; and lift, push or pull 25 lbs. Also required to make coordinated movements of the fingers for using a keyboard.
• General office environment
• May require regular ground travel within local metropolitan area
• Up to 50% domestic travel, most within west coast region

For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal Information.