Senior Manager, Software Engineering

• Lead cross-functional initiatives that improve software quality, release readiness and delivery reliability
• Build and drive a release process roadmap with clear priorities, owners and measurable outcomes
• Partner with Quality, DevOps and Release Engineering to strengthen testing and quality checks within CI/CD pipelines
• Improve test environments, test data and release processes to remove bottlenecks and reduce manual work
• Define metrics that make quality and delivery performance visible, including escaped defects, test reliability and release stability
• Drive root-cause analysis and corrective actions for recurring defects, failed deployments and process gaps
• Establish practical standards for release readiness, risk escalation and accountability across teams
• Align stakeholders, resolve dependencies and drive initiatives from problem definition through adoption

• 7+ years’ experience in quality, DevOps, release management or related areas, with at least 5+ years in leadership/management roles
• Experience leading cross-functional initiatives in a SaaS environment
• Strong expertise in test automation frameworks (e.g., Selenium, Cypress, Playwright)
• Working knowledge of CI/CD pipelines (e.g., Jenkins, GitHub Actions)
• Solid understanding of enterprise SaaS applications, microservices, and cloud platforms (Preferred: AWS)
• Proven experience in scaling automation, DevOps pipelines, release processes for large, distributed applications
• Clear, direct communication and sound judgment when balancing speed, quality and operational risk
• Experienced working in a globally distributed team in a remote-only environment
• A track record of delivering cross-functional initiatives and influencing technical teams without direct authority
• Hands-on problem-solving skills and the ability to translate complex issues into clear priorities and actions
• Experience using quality and delivery data to identify risks, guide decisions and measure results
• Strong program management skills, with disciplined follow-through on milestones, dependencies and outcomes
• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
• Fuel performance and outcomes. Leverage your job competencies and champion NAVEX’s core values

• The starting pay for this role is $150,000 per annum with a 10% MBO. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.

At NAVEX, we’re transforming the world-making it safer, more ethical, and ensuring every voice is heard. That’s real impact.

Our high-performance culture is driven by our values. We move with speed, passion and purpose - as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right. At NAVEX you will join our Software Engineering team that shares a passion for designing quality solutions, embracing new technologies and delivering powerful products that help our customers protect their reputation and bottom line. Help us ship with greater speed, quality and confidence. As Senior Manager, Software Engineering for QA Operations, you’ll drive initiatives across Quality, DevOps and Release Engineering to strengthen how we test, build and release software. You’ll lead through expertise and influence-turning operational gaps into practical improvements and driving execution across teams. This is a hands-on role for someone who connects strategy to delivery and makes change happen. You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what’s next!

What you’ll get:

• Meaningful Purpose. Your work helps organizations operate with integrity and protect their people-at a scale few companies can match.
• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture. We communicate openly, challenge ideas- not people-and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.