Global Security Operations Center (GSOC) Operator

Securitas is hiring a Float GSOC Operator to support our Global Security Operations Center. In this role, you will monitor security systems, alarms, CCTV, and access control platforms, triage incidents, and coordinate appropriate responses. You will document events, prepare incident reports, and communicate clearly with clients, field officers, and supervisors. As a float operator, you will cover multiple shifts and posts as needed. Securitas provides structured training, certification opportunities, and clear paths to advance into specialist or supervisory roles in a mission-driven, safety-focused environment., * Continuously monitor CCTV, alarms, and access control systems for multiple client sites

• Assess, triage, and escalate security incidents according to established procedures
• Communicate with field officers, clients, and emergency services as directed
• Document events and prepare accurate, timely incident reports and logs
• Follow GSOC standard operating procedures and post orders
• Provide professional customer service and clear, calm communication during incidents
• Support multiple posts and shifts as a float operator, including nights/weekends/holidays
• Collaborate with team members and supervisors to improve situational awareness and response
• Protect confidentiality of client information and adhere to all security policies
• Participate in ongoing training and certification to maintain and enhance skills

• Security operations monitoring
• CCTV and video management systems
• Alarm and access control systems
• Incident triage and escalation
• Radio and phone communication
• Incident reporting and documentation
• Situational awareness and threat recognition
• Computer literacy and MS Office
• Security software platforms / GSOC tools
• Emergency response coordination