Site Reliability Engineer

• Analyze and troubleshoot complex issues in production environments; document findings and

resolutions in the knowledge base.

• Triage, respond to, and resolve incidents and support tickets; escalate and collaborate with other

teams as needed.

• Conduct root cause analysis for service-impacting and recurring issues; follow an automation-first

approach to detect and remediate problems.

• Implement permanent fixes and improvements in collaboration with development and QA teams.

• Design, build, and maintain scalable, reliable, and high-performance systems and environments in

Azure.

• Design and implement CI/CD pipelines and automated deployment processes for applications and

infrastructure.

• Develop reusable, versioned infrastructure and platform code to automate provisioning and

deployments (Infrastructure as Code).

• Design, implement, and operate observability: monitoring, logging, tracing, and alerting solutions

to measure application and platform health.

• Proactively identify potential issues and implement preventive measures and capacity planning.

• Maintain and update technical documentation, runbooks, troubleshooting guides, and knowledge

base articles to improve team effectiveness.

• Participate in on-call rotations and provide timely responses to urgent support requests to meet

agreed SLAs.

• Work closely with cross-functional teams (development, QA, DevOps, security, product) to ensure

seamless application performance and delivery.

• Contribute to team learning by sharing expertise, creating runbooks, and improving operational

processes.

• Implement and maintain cybersecurity controls: continuous vulnerability assessment, risk

management, patching, and incident response readiness.

Generic Managerial Skills

• Lead and mentor SRE teams, setting priorities, conducting performance reviews, and developing

career paths.

• Coordinate incident response and stakeholder communication, driving blameless postmortems

and fast, data-driven recovery.

• Align reliability initiatives with business goals through SLO/SLA management, capacity planning,

and budget oversight.

• Define and improve operational processes, tooling choices, and vendor relationships to reduce toil

Must Have Technical/Functional Skills

• 8+ years of SRE, DevOps, or production operations experience supporting large-scale cloud

services (strong preference for Azure).

• Deep hands-on experience with Terraform and ARM templates for infrastructure automation and

lifecycle management.

• Demonstrated expertise in monitoring and observability with Azure Monitor and Log Analytics.

• Proficiency in Kusto Query Language (KQL) for querying Log Analytics/Azure Monitor and building

alerts/dashboards.

• Proven experience with application performance monitoring using AppDynamics.

• Strong background in centralized logging, search, and incident investigation using Splunk.

• Experience integrating Coverity SAST and Invicti DAST (or equivalent SAST/DAST) into CI/CD

pipelines and managing remediation workflows.

• Proficient scripting and automation skills (PowerShell, Bash, or Python) and strong experience

building and operating CI/CD pipelines.

• Excellent incident management, RCA facilitation, runbook creation, and mentoring skills;

comfortable in on-call rotations and leading postmortems.