Finance Systems & Process Optimization Manager

Product Strategy & Systems Ownership

• Own the end-to-end lifecycle of financial systems, including ERP, accounting platforms, reporting tools, and POS integrations.
• Define and execute product roadmaps aligned with Finance and broader business objectives.
• Balance operational support, system enhancements, and strategic initiatives to maximize business value.
• Define KPIs and success metrics related to system performance, financial accuracy, and user adoption.
• Analyze financial processes, including GL, AP/AR, billing, reporting, and reconciliations, to identify optimization opportunities.
• Ensure data integrity, auditability, and compliance across financial systems.

Business Analysis & Systems Administration

• Partner with Finance, Accounting, and Operations to understand workflows, reporting requirements, and system pain points.
• Translate business requirements into user stories, workflows, and system configurations.
• Provide hands-on administration, configuration, and support for financial and related SaaS systems.
• Support financial reporting, data validation, and reconciliation processes.
• Troubleshoot system issues and coordinate resolution with IT and external vendors.
• Manage system upgrades, releases, and enhancements.
• Maintain system documentation, data mappings, and process flows.
• Support user access, roles, and security governance.

Product Delivery & Project Management

• Manage product backlogs, prioritization, and delivery using Jira or similar tools.
• Lead sprint planning, backlog grooming, and cross-functional coordination.
• Oversee user acceptance testing (UAT), data validation, and post-release support.
• Manage system dependencies, risks, and change impacts across teams.
• Act as the primary liaison between Finance, IT, Operations, and external vendors.
• Partner with vendors on roadmap alignment, system enhancements, and issue resolution.
• Effectively communicate system changes, priorities, and business impacts to stakeholders.

Leadership & Team Development

• Provide day-to-day leadership, mentoring, and coaching to Product Administrators and junior product team members.
• Support onboarding, skill development, performance feedback, and career progression.
• Set clear expectations, delegate effectively, and foster accountability and collaboration.

Training, Adoption & Continuous Improvement

• Develop and deliver system training and ongoing user support.
• Drive adoption of new features, functionality, and process improvements.
• Identify opportunities to simplify workflows, improve efficiency, and enhance the user experience.
• Promote a culture of ownership, accountability, and continuous improvement.
• Perform other related duties as assigned., Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

• Bachelor’s degree in Information Technology, Business, Finance, Accounting, or a related field, or equivalent experience.
• 4-7+ years of experience in financial systems, business applications, financial systems analysis, or product management.
• Strong understanding of financial processes, including GL, AP/AR, reporting, and reconciliations.
• Experience with ERP systems or financial platforms such as Sage (preferred), Workday, NetSuite, Oracle, Dynamics, or similar.
• Background in Finance, Accounting, or Financial Systems Analysis.
• Experience with data and reporting tools such as Power BI, SQL, or similar technologies.
• Experience supporting audits and compliance processes.
• Demonstrated experience owning systems or products from intake through delivery, implementation, and ongoing support.
• Experience gathering business requirements and translating them into technical solutions.
• Proficiency with Jira or similar tools for backlog and delivery management.
• Strong analytical, problem-solving, and data-management skills with exceptional attention to accuracy.
• Excellent communication skills with the ability to effectively work with both technical and non-technical stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with SaaS platforms, system integrations, and reporting tools preferred.

Salary: 130-145,000/yr + Bonus, Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client’s use of AI products in hiring.