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ETL Developer

Ascii Group, LLC
Tampa, FL, United States
17 days ago
Apply on www.dice.com
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Role details

Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Compensation
$93,600.0 - $110,240.0
Working hours
Regular working hours
Job source
www.dice.com

Tech stack

JavaScript (Programming Language) Application Programming Interfaces (APIs) Artificial Intelligence Cloud Storage Computer Programming Databases Extract Transform Load (ETL) Data Transformation Data Mining Data Warehousing IBM InfoSphere DataStage Information Retrieval
+18 more
JSON Python (Programming Language) OAuth SQL Server Integration Services Systems Integration Talend Chatbots Data Ingestion Genesys Power Platform Integration Bots Enterprise Integration Virtual Agents Data Delivery Restful APIs Webhooks Data Pipelines Servicenow

Job description

Strong Genesys Cloud development experience, including Architect flows, bots, and Data Actions.

Requirements

  • Experience building chatbots and virtual agents, including intents, conversation flows, and escalation to live agents.
  • Familiarity with Genesys AI Studio and agentic virtual agents, with the ability to learn and evaluate new capabilities.
  • Experience integrating Genesys Cloud with ServiceNow for knowledge retrieval, ticket creation, and workflow automation.
  • Strong REST API integration skills, including OAuth, JSON, webhooks, error handling, and troubleshooting.
  • Optional - Practical programming skills in Python or JavaScript for custom connectors, integrations, and AI tools.
  • Experience connecting and maintaining knowledge sources, validating responses, and improving chatbot accuracy.
  • Understanding of enterprise security, including SSO, role-based access, credential management, and protection of sensitive data.
  • Ability to monitor and troubleshoot solutions, distinguish bot or integration issues from platform issues, and document support procedures.
  • Ability to work independently, translate business requirements into technical solutions, and collaborate with our US team.
*An experienced ETL Developer to design develop and maintain robust ETL pipelines that support enterprise data integration data warehousing and analytics initiatives.
*The candidate will collaborate with data architects analysts and business stakeholders to ensure high-quality data delivery.
*Key ResponsibilitiesDesign develop and maintain ETL workflows mappings and processes to support data ingestion and transformation.
*Work on ETL tools such as Informatica Talend SSIS DataStage Matillion or equivalent.Build and optimize data pipelines for structured and unstructured data.Perform data extraction from multiple sourcesSQL databases flat files APIs cloud storage etc.Implement complex data transformations

Must Have Skills

  1. Genesys Cloud

  2. REST API integration

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Apply on www.dice.com
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