Infrastructure Support Engineer

• Providing a central point of contact for all Infrastructure issues in the clients North American region
• Maintenance of client’s global Microsoft Exchange environment
• Support of client’s global Office 365 cloud email solution
• Maintenance and administration of client’s Cisco UCS environment
• Support of client’s VMware Server environment and associated infrastructure
• Maintenance and support of client’s Storage Area Network appliances
• Configuring and managing local backup strategies
• Day to day support of MS Active Directory.
• Documenting of all US clients local IT procedures and processes

• Good overall understanding of Windows Server operating systems
• Knowledge and understanding of Network technologies
• Detailed knowledge, understanding and experience of supporting MS Exchange
• Working knowledge and understanding of supporting MS Active Directory.
• Knowledge of Office 365 and Exchange Online.
• Experience with SMTP email routing and solutions such as Cisco IronPort
• Configuration and administration of VMware vSphere environments for v5.5 onwards.
• Experience of SAN technologies, preferably with experience of EMC and NetApp.
• Anti-virus technologies such as Kaspersky for Virtual Environments.
• Backup technologies such as Veeam and ArcServe.

Desirable skills:

• Experience working with RedHat Linux
• Experience in building/administering MS SQL servers
• This role is part of an extended global infrastructure support team, assisting with cover to the European business arena, between the UK hours of 14:00 - 22:00 GMT