SME - Network LAN/WAN

The Telecom/Network Engineer will design, configure, manage, troubleshoot, support and implement the Telecom/Network Infrastructure. Will also perform limited project management with some coordination of efforts by various support staff. Communicates project status to project proponents. Job, Job Summary: The Telecom/Network Engineer will design, configure, manage, troubleshoot, support and implement the Telecom/Network Infrastructure. Will also perform limited project management with some coordination of efforts by various support staff. Communicates project status to project proponents. Job Responsibilities: -Under general supervision, participates in decisions on technical direction, architecture design, and product selection for the enterprise telecom/data network. -Assists with the deployment of telecom/network technology. -Exercises independent judgment. -Under general direction works on complex technical issues. -Provides input to short and long-term section strategy and budget planning. -May be required to perform some of the duties of Telecom/Network Specialist. -Receptive to new ideas and to learning new technologies. -Plans and leads small projects and performs project management coordinating the efforts of internal and external staff with the customer and business needs. -On occasion oversees projects and tasks assigned to project team members and may be asked to provide input to their evaluations. -Occasionally works under stressful conditions, participating in implementations and troubleshooting efforts that may have significant patient care and/or financial impact to the organization. -May be asked to represent Telecommunications and Networks to committees at Mayo.

See Education Section for Required Experience. -Expert knowledge of telecom/network concepts and 7-layer OSI model is required. -Knowledge of basic telecom/network management and monitoring tools. -Basic understanding of desktop and server operating systems is desirable. -Must be able to work with minimum direction and able to work effectively in a team environment. -Must be customer focused and possess excellent communications and interpersonal skills to interact with a variety of personnel at various levels within and outside the institution. -Good organizational and time management skills are required to handle the workload and track the various projects going on simultaneously. -Solid analytical skills are also a necessity, Bachelor s degree in a technical discipline with a minimum of two (2) years of professional technical work experience. OR -Associate s degree with a minimum of four (4) years of professional technical work experience. OR -Minimum of (6) years professional technical work experience required for individuals without a degree.