ERP Training Specialist

• Develop and deliver the ERP training strategy, training needs analysis and implementation training plan.
• Design role-based training programmes, learning journeys and end-user training materials.
• Create user guides, Quick Reference Guides (QRGs), e-learning modules, process documentation, videos and training presentations.
• Deliver classroom training, virtual training, workshops and Train-the-Trainer sessions.
• Collaborate with ERP functional consultants, business analysts, subject matter experts and change management teams.
• Support User Acceptance Testing (UAT), business readiness, go-live activities and post-implementation support.
• Drive user adoption, digital transformation and continuous improvement through effective systems training.

• Proven experience delivering training within an ERP implementation, systems implementation or business transformation programme.
• Strong instructional design, training content development and learning delivery experience.
• Experience with enterprise platforms such as SAP, Oracle, Microsoft Dynamics 365, Workday, Unit4 or equivalent.
• Understanding of ERP business processes across Finance, Procurement, Supply Chain, HR, Projects or Operations.
• Experience developing end-user documentation, e-learning content and structured training programmes.
• Excellent stakeholder management, communication and facilitation skills.
• Ability to translate complex technical processes into practical training for non-technical users.

Desirable Skills

Experience with Articulate 360, Storyline, Rise, Adobe Captivate, WalkMe, Whatfix, SAP Enable Now or Oracle Guided Learning would be advantageous.