Network Database Server Engineer (Headquarters, Chelmsford)

Are you passionate about technology and looking to build a career in networking? Whether you’re an IT graduate, have experience in technical support, or are already working in IT and looking for your next challenge, this could be the perfect opportunity for you.

At Essex and Kent Police, our network infrastructure is critical to supporting frontline policing, public safety, and essential business operations. We are looking for a motivated and enthusiastic individual to join our Network Services Team and develop a rewarding career within one of the largest and most complex ICT environments in UK policing.

Why Join Us?

Our network infrastructure forms the backbone of the services used by thousands of police officers and staff across Kent and Essex. You’ll be joining a team responsible for supporting and developing a large scale enterprise network that connects police headquarters, operational sites, data centres, control rooms, and critical policing systems.

This is an exciting time to join the team as we continue to invest in network modernisation, infrastructure refresh programmes, cloud adoption, security enhancements, and new technologies across both Forces.

As a Junior Network Engineer, you will work alongside experienced Senior Network Engineers and Technical Leads, gaining hands-on experience while developing your technical skills in a supportive environment.

What You’ll Be Doing

You will assist in:

• Supporting and maintaining network infrastructure across Essex and Kent Police.

• Investigating and resolving network incidents and service requests.

• Assisting with network troubleshooting and problem resolution.

• Supporting major incident response activities.

• Configuring and testing network equipment and solutions.

• Participating in infrastructure improvement and technology projects.

• Monitoring network performance and identifying potential issues., * Service Desk or IT Support Engineers seeking to specialise in network technologies.

• Candidates with strong technical aptitude and a passion for problem solving.

• Individuals who are eager to learn, develop, and progress within a professional ICT environment.

What We Offer

• Structured career development within Network Services.

• Hands-on experience with enterprise-scale network technologies.

• Access to training and professional development opportunities.

• Support from experienced networking professionals.

• Opportunities to contribute to significant technology programmes across Kent and Essex Police.

Working Arrangements

This is a full-time role working 37 hours per week, Monday to Friday during office hours

Your application is shortlisted on the content provided within the ‘reason for application’ section. Please ensure you provide as much detail as possible as insufficient information may mean that you do not meet the shortlisting criteria.

Successful applicants for this role will be defined as an Office based Agile Worker - Office based agile working with designated team area. Works predominantly (60% or more) in one office space at Chelmsford HQ, with the remaining time spent working remotely or visiting other police sites as required.

If you are looking for an opportunity to start or grow your career in networking, work with modern technologies, and support critical services that enable frontline policing, we welcome your application.

• 1-2 years of working in IT Operations, including Service Desk, Incident Management or Field Operations, with the ability to prioritise work and perform under pressure to meet Service Level Agreements (SLAs).
• Strong troubleshooting, analytical and problem-solving skills, with a logical and methodical approach to diagnosing and resolving technical issues.
• Awareness of network infrastructure and networking fundamentals, including common network technologies and basic network troubleshooting.
• A genuine interest in network technologies, with a willingness to learn and develop technical skills within a professional ICT environment.
• Line Manager Endorsement is required for internal candidates only

Desirable

While not essential, it would be helpful if you could demonstrate:

• An understanding of Information Technology Infrastructure Library (ITIL) processes for incident and problem management and how they are applied.
• Previous experience of working in an IT networking role would be advantageous but is not essential.
• Cisco qualification(s), including CCNA or Cisco Networking Academy, or practical experience with Cisco, Meraki or similar networking technologies.
• Network monitoring and troubleshooting tools., * have subjected our Disability Confident self-assessment to external challenge and validation
• are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident.

Diversity, Equality and Inclusion are central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.

Through the dedicated commitment of our support networks, DE&I team and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice; where everyone feels included.

Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.