Software Programmer 2

• Maintain server systems and clusters to ensure reliable operation and minimize customer impact and downtime.
• Develop and maintain operational, functional, security, and testing procedures for computer operators, system monitors, dispatchers, and technical staff.
• Provide technical assistance and training on systems, software, procedures, and operational practices.
• Plan and coordinate software projects, including system enhancements, automation, and new operating requirements.
• Provide programming expertise, recommendations, and solutions for large projects and manage smaller projects from planning through completion.
• Collaborate with stakeholders and users to define software, programming, and scripting requirements.
• Investigate system failures, problem reports, and hardware interface issues; identify root causes and recommend corrective actions.
• Develop and implement software solutions, recovery procedures, and diagnostic tools to resolve system and hardware problems.
• Monitor and analyze control center system performance and implement approved software changes to improve reliability and functionality.
• Run utility programs to compile, test, debug, and install software while maintaining continuous system availability.
• Analyze system performance, uptime metrics, and maintenance trends to identify quality issues, recommend improvements, and support corrective actions.
• Coordinate troubleshooting and system maintenance with hardware, network, communications, dispatch, and field personnel.
• Follow established software control, security, compliance, and quality standards; maintain accurate technical documentation and records.
• Recommend improvements to processes, procedures, practices, and standards to increase efficiency and system quality.
• Maintain and safeguard official records in accordance with information security, records management, access, compliance, and audit requirements.

• Bachelor’s degree in computer science, information technology, business enterprise systems, engineering or a directly-related technical field is preferred .

• 5 years of experience is required with a bachelor’s degree in applicable fields.

• 9 years of experience is required without a degree or applicable degree.

• Experience must include direct work experience in Computer/Information Technology

Required Technical Skills & Experience

• Ability to design and document solutions with systems and software.
• Ability to use high level programming languages such as C++, and script, sufficient to create, modify and maintain applications written in these languages.
• Ability to build credibility and trust among key project stakeholders and customers.
• Ability to communicate technical information verbally and in writing to technical and non-technical users.
• Knowledge of ‘Requirements Engineering’ and software development life cycles.
• Ability to distinguish key interactions and connectives among enterprise server-client technical solutions involving hardware, networks, security, and applications.
• Ability to analyze data; identify quality assurance/quality control issues; and identify failure or maintenance trends.

Preferred Skills & Experience

• MS Project, SharePoint, Visio and MS Access experience
• Electrical Utility experience
• Knowledge of North American Electric Reliability Corporation - Critical Infrastructure Protection (NERC-CIP) and National Institute of Standards and Technology and Federal Information Security Management Act FISMA requirements
• Knowledge of and experience is preferred with the following:
• Experience with Windows system management (Server 2003, 2008 or 2012)
• Experience with Windows clustering
• Experience with code management repository maintenance. (Subversion, GIT, Mercurial, etc.)
• Experience with the use and support of Energy Management Systems (EMS) software in a power system control center environment, with complex computer interrelationships and network topologies.
• Knowledge of Alstom e-terraHabitat, e-terraBrowser (WebFG), and e-terraComm (ICCP) software
• Experience with Powershell and Microsoft Visual Studio
• Experience with WIKI/knowledge-based system creation and maintenance desired
• Experience with software license management

Everest Consultants offers the following benefits for this position: medical, dental, & vision insurance, short-term disability, life and AD&D insurance, a 401(k) retirement plan, and a referral bonus program, paid sick/vacation/holidays, and a health and welfare fringe benefit.

The following benefits are offered for this position: medical, dental, & vision insurance, short-term disability, life and AD&D insurance, and a 401(k) retirement plan.