W2 Only (No C2C) :: Phoenix, AZ / NY, NY / Sunrise, FL (Hybrid, 3 days/week) :: Salesforce Release Consultant / Salesforce Platform Operations Engineer (COE Enablement & Licensing) || G.C / U.S.C

Bitsoft International, Inc.
Phoenix, AZ, United States
13 days ago
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Role details

Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Working hours
Regular working hours
Job source

Tech stack

Salesforce Object Search Language (SOSL) JavaScript (Programming Language) Application Programming Interfaces (APIs) Automation of Tests Microsoft Azure Code Coverage Software Quality Continuous Integration Software Debugging DevOps Github Python (Programming Language)
+14 more
Metadata Release Management Salesforce.Com TypeScript Apex Code Delivery Pipeline Git Git Flow Salesforce Object Query Language (SOQL) Tools for Reporting Api Design Software Version Control Data Pipelines Jenkins

Job description

We’re seeking a Salesforce Release Manager to own the end-to-end release process across Salesforce environments. You will coordinate deployments, ensure build and release quality, and partner closely with engineering, QA, and product to deliver reliable, well-communicated releases., Orchestrate Salesforce release cycles from planning to post-release validation across sandboxes and production

  • Manage version control, branching, and pull request workflows using Git and GitHub Workflows
  • Build and maintain deployment pipelines and automation for metadata and source-driven deployments
  • Diagnose and resolve build, merge, and deployment failures quickly; implement preventive guardrails
  • Create and execute cutover plans, back-out strategies, and smoke/validation checks
  • Maintain release calendars, communicate statrisks, and provide clear documentation and release notes
  • Enforce change management standards and environment strategies (data seeding, refreshes, access)
  • Partner with engineers to improve Apex/JavaScript deployment readiness, code quality, and test coverage
  • Track and report on release health metrics; drive continuous improvement of the release process, The screen focuses on a sample repository’s build/deployment issues: investigating root causes, resolving problems, and clearly explaining findings and decisions, Own day-to-day operational enablement of the Salesforce Center of Excellence (COE) and deliver clear licensing transparency across orgs.
  • Act as a technical point-of-contact to stakeholders; diagnose issues, provide immediate guidance, and prototype solutions.
  • Build lightweight tooling, automation, and documentation that improve platform governance, visibility, and developer productivity.
  • Work spans both on- and off-platform “meta-work” (e.g., scripts, CI/CD, reporting) rather than pure feature delivery.

Key Responsibilities

  • Stakeholder support and enablement:
  • Triage questions from business, admins, and engineering; provide rapid, accurate responses.
  • Translate needs into actionable tasks, quick prototypes, or reusable patterns.
  • COE operations and governance:
  • Contribute to standards, guardrails, and best practices for development, environments, and releases.
  • Maintain documentation, run office hours, and enable teams through playbooks and templates.
  • Licensing transparency:
  • Build and maintain automated reporting for license inventory, usage, and cost allocations across orgs.
  • Partner with procurement, security, and platform owners to forecast, optimize, and right-size licenses.
  • Automation and tooling:
  • Create scripts, utilities, and dashboards to improve org visibility (APIs, metadata, logs).
  • Contribute to CI/CD and environment management (e.g., scratch orgs, sandboxes, deployments).
  • Code fluency:
  • Read unfamiliar code quickly (Apex, JavaScript, SOQL) to assess behavior and impact.
  • Draft small features, utilities, or fixes to unblock teams and validate approaches., Apex, SOQL/SOSL, JavaScript/TypeScript, Python or Shell
  • Salesforce DX, Metadata/Tooling APIs, Git
  • CI/CD (GitHub Actions, Azure DevOps, Jenkins), package/release tooling
  • Reporting/BI tools for license and usage transparency

Success Indicators (First 90-180 Days)

  • COE playbooks and quick-start guides published and adopted.
  • Automated license usage and cost dashboards live with clear stakeholders and cadence.
  • Reduced time-to-answer for stakeholder questions and improved platform hygiene via scripts/automation.
  • Stable, repeatable processes for environments and deployments with measurable cycle-time improvements.

Requirements

1+ year in a hands-on release function (release management, Release Train Engineer, or engineering role with release ownership)

  • 1+ year full-time Salesforce engineering experience
  • Strong proficiency with Git and GitHub Workflows (branching strategies, PR reviews, tagging, conflict resolution)
  • Salesforce programming experience with Apex and JavaScript
  • Strong analytical and troubleshooting skills; able to isolate and fix build/deployment issues rapidly
  • Basic familiarity with agentic coding approaches and use of AI-assisted development tools
  • Willingness to occasionally work late-night release windows with shifted hours; total weekly hours not expected to exceed 40

Preferred (nice to have)

  • Experience with CI/CD for Salesforce (e.g., GitHub Actions, Jenkins, Azure DevOps) and package-based deployments (unlocked/managed)
  • Familiarity with Salesforce DevOps tools (e.g., SFDX, Metadata API, LWC tooling) and environment management
  • Knowledge of test automation and quality gates integrated into release pipelines
  • Strong communication skills for cross-functional coordination and stakeholder updates

Work style and schedule

  • Occasional off-hours release support; schedule shifted to maintain work-life balance and a 40-hour workweek target, 1+ year of hands-on Salesforce experience in an admin, developer, or DevOps/operations capacity.
  • Strong coder able to quickly read, reason about, and write code in at least one language (e.g., Apex, JavaScript, Python, or Shell).
  • Familiarity with Salesforce fundamentals: objects, metadata, profiles/permission sets, APIs (REST/Bulk/Tooling), SOQL/SOSL.
  • Clear, concise communicator comfortable interfacing with non-technical and technical stakeholders.
  • Interest in platform “meta-work” (governance, tooling, automation) beyond pure feature development.

Preferred Qualifications

  • Experience with Salesforce DX (SFDX), unlocked packages, and CI/CD (e.g., GitHub Actions, Azure DevOps, Jenkins).
  • Exposure to license management and cost/usage reporting across multiple Salesforce clouds/orgs.
  • Comfort with telemetry and reporting tools (e.g., API-based extracts, data pipelines, BI dashboards).
  • Knowledge of environment strategy and deployment patterns (scratch orgs, change sets, release pipelines).
  • Salesforce certifications (e.g., Admin, Platform App Builder, Platform Developer I) are a plus.

Core Competencies

  • Bias for action and fast prototyping; strong debugging and problem-solving.
  • Systems thinking with attention to detail and operational rigor.
  • Customer-service mindset with high ownership and follow-through.

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