AI Program Lead - GenAI

• Lead and coordinate a large pool of domain experts daily. Onboard new experts, run calls, and conduct weekly reviews. Ensure work progresses against deadlines and quality standards.
• Guide research and product partners to align program goals with expert output. Translate research inputs into clear, actionable guidelines and task instructions.
• Track deliverables, throughput, and quality metrics using Sheets or Excel. Report program status clearly to stakeholders.
• Evaluate expert submissions and quality trends. Identify root causes of quality issues and provide clear, written feedback to elevate team standards.
• Flag risks and blockers early. Propose solutions and drive them to resolution with research, product, and operations partners.
• Collaborate with research and product partners and other subject matter experts to ensure consistency and accuracy in training data., PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

• Experience as an Expert Program Manager (EPM), program lead, or team lead on AI training data, human data, or model evaluation projects.
• 3+ years of experience leading or coordinating large contributor or expert teams against deadlines and quality standards.
• Demonstrable career progression (e.g., Expert Contributor to Reviewer to Team Lead to Program Lead or Expert Program Manager).
• Ability to engage reliably for at least 40 hours/week during weekdays.
• Strong written communication skills and the ability to explain complex guidelines and quality decisions clearly.

Preferred

• Prior experience on Mercor projects.
• A degree in a STEM field.
• Advanced spreadsheet skills (Sheets or Excel), working knowledge of SQL, and some coding experience.
• People leadership experience, including managing large groups of contributors or experts.