D365 & Apriso Application Support Specialist
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Role details
Tech stack
Requirements
Hybrid (Must be on-site 3 times a week)
6-10 years Exp
Role: Application Support
Role Requirments:
Experience as a member of an application support team resolving issues for users of software systems.
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The role will be supporting both an MES (Manufacturing Execution System) - Apriso and an ERP (financial system) - Microsoft Dynamics 365 Finance and Operations
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Experience with one or the other is preferred though we will provide training for both and the interfaces between them
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Must have effective communications skills with users on the factory floor as well as office workers
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Will be assigned issues to resolve daily; this is the primary job duty
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Will be expected to track issues for the Site both in the helpdesk issue system and the software development environment to ensure follow-up and closure
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Will be a member of the D365 / Apriso IT Solution Support team and the IT Development teams to drive problem resolution
Skills: Digital : Microsoft Dynamics 365 Finance~Delmia Apriso Experience Required: 8-10
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