Salesforce Solutions Expert / Architect (Apex / LWC / MuleSoft / Copado)

Changing Technologies, Inc. (CTI) is hiring a Salesforce Solutions Expert/Architect for the North Carolina Department of Health and Human Services (NCDHHS) Information Technology Division. You will lead the Division of Child Development and Early Education (DCDEE) Early Education Integration System, designing and delivering secure, scalable, user-focused Salesforce and integration solutions that align with the department’s digital strategy. This is a hands-on technical leadership role: you will set the architecture, define complex integrations between systems, and work directly with stakeholders, developers, and technical leads.

What You Will Do

• Architect end-to-end Salesforce solutions and guide technical strategy and execution
• Work with subject matter experts, the tech lead, and business stakeholders to turn business scope into accurate, cost-effective technical architecture
• Design and lead complex API-based integrations between Salesforce and external systems
• Make sure every solution meets data security and performance standards, and design backup and restore strategies
• Identify and mitigate technical risks across the architecture
• Decide when standard Salesforce functionality fits and when customization is the better choice, and document why
• Create technical documentation, data models, and solution diagrams
• Lead code reviews, design sessions and workshops, and release planning
• Work with the Agile team on backlog refinement, user story breakdown, and acceptance criteria
• Help set up Salesforce environments and the CI/CD pipeline using the release management tool
• Work with cross-functional teams to keep integration and delivery on track

Required Certifications

• Salesforce Technical Architect / Application Architect
• Salesforce Integration Architect
• Salesforce Platform Developer II
• Salesforce Platform App Builder
• Copado
• MuleSoft I and II, * Must be authorized to work in the United States for the duration of the assignment
• CTI participates in E-Verify; employment eligibility for all hires is verified in compliance with applicable state and federal requirements
• This is a W2 engagement only. We do not work with 1099 or Corp-to-Corp (C2C) arrangements, and third-party or agency submissions will not be considered

Why This Role

• Lead the architecture of a statewide early education system that serves North Carolina families
• Senior, hands-on role across Salesforce, MuleSoft, and Copado
• Immediate start with a state agency that is hiring now

• 7+ years architecting and developing complex solutions on the Salesforce platform
• 7+ years with Apex, LWC, Aura, Flows, SOSL, SOQL, Salesforce administration, advanced architectural patterns, and unit testing best practices
• 7+ years with all configuration aspects of Salesforce, including development
• 7+ years guiding development teams on the right use of platform technology
• 7+ years with object-oriented design patterns and languages such as Apex, Java, JavaScript, C#, and Ruby
• 7+ years with data migration strategies and ETL tools
• 7+ years with requirements analysis and business process design
• 7+ years with mobile solutions and architecture, including on-platform mobile considerations
• 7+ years with Salesforce Shield and Lightning
• 5+ years with Salesforce DevOps and CI/CD pipelines
• 5+ years with GitHub or Bitbucket version control
• 5+ years with accessibility laws and WCAG 2.1 compliance
• 5+ years with Agile methodologies, * This role requires these certifications: Salesforce Technical/Application Architect, Integration Architect, Platform Developer II, Platform App Builder, Copado, and MuleSoft I and II. Do you hold all of them?, * Salesforce architecture and development: 7 years (Required)
• Apex, LWC, and Flows: 7 years (Required)
• Salesforce DevOps / CI/CD: 5 years (Required)